Jamestown Community College Hiring for Director of Financial Aid, Full-time at Jamestown, NY Full Time

About Jamestown Community College:
Jamestown Community College, a SUNY institution, is a comprehensive community college with degree granting campuses in Jamestown and Olean, New York. JCC is an innovative, open access institution that meets regional education needs by providing transfer degree programs, career programs, community service, developmental education, and training programs for business and industry. Guided by principles that emphasize student success and continuous improvement, JCC welcomes applications from qualified, enthusiastic candidates.

Position Description:
Full-time. The Director of Financial Aid is responsible for the management and distribution of student financial aid for all college sites, and the delivery of superior service to college financial aid applicants and their families, professional colleagues and external contacts and agencies. This person provides counseling, administrative, and managerial support in the day-to-day operation of the financial aid office and its programs.

Essential Functions:
Strategic planning for the organization and administration of financial aid functions, with a focus on the use of financial aid resources as tools for recruiting and retaining students.

Assuring institutional compliance with federal, state, and institutional regulations and policies including oversight of all Federal Title IV and state college aid programs.

Program and/or policy interpretation, updating of written guidelines (Policy and Procedures), and the implementation of constructive changes for all financial aid programs.

Maintains a comprehensive and proficient knowledge of all federal and state regulations that govern the programs administered by the Financial Aid Office. Attends professional workshops and conferences.

Identifying and implementing technology to support the processing of aid.

Developing and overseeing office budgets, supervising/evaluating financial aid staff, and assessing/planning for JCC financial aid functional work.

Supervises, evaluates and coordinates the work of staff positions within the financial aid offices at all sites and monitors workflows to improve efficiency and services to students.

Meeting with students and parents to assist them with application preparation, questions, advisement, and problem solving.

Developing and conducting financial aid presentations and representing financial aid at institutional events.

Assuring maintenance of appropriate student financial aid records.

Overall management of institutional scholarship programs, in collaboration with the JCC Foundation.

Complete satisfactory academic progress and related issues for major scholarship programs, advising students on withdrawal and assist with waivers, professional judgment applications, and dependency override requests.

Primary responsibility for review of federal student aid dataload and information processing

Oversight of institutional verification process and procedures.

Determination of scholarship award recipients.

Work with the U.S. Department of Education, New York State Higher Education Services Corporation, Central Processing System, and outside agencies, and financial aid professionals at other colleges to resolve problem issues and ensure the effectiveness of associated programs.

Other Duties:
Act as a resource for campus faculty and staff at all sites. Provide regular and ongoing training to financial aid staff, college counselors, and other college personnel who work with the financial aid programs.

Act as a resource for all federal, state, and institutional financial aid programs to college constituents including high school counselors, students, and parents through aid advisement, counseling, problem solving, and intercession when necessary.

Conduct financial aid workshops, programs, and presentations for college and local community events (i.e. high schools, civic and professional organizations).

Other duties, as assigned.

Qualifications:
Required: Bachelor’s degree (or higher). Five years administrative experience, including staff supervision. This person must exhibit strong leadership and management qualities; organizational skills; written and oral communication skills; in-depth knowledge of federal and state financial aid programs; and strong interpersonal skills to work closely with students/parents, the public, and the college community. Working knowledge with computer packages including word processing, spreadsheets, and database management systems required. This position will be eligible for periodic remote work.

Preferred: Master’s degree.

Additional Information:
Salary: $66,871 – $89,158, commensurate with qualifications and experience, plus excellent benefits package.

Final candidates are subject to a pre-employment criminal background investigation.

Please note that Jamestown Community College does not sponsor H-1B Visas.

Application Instructions:
To be considered for this position, please complete the required online application and submit the following required documents, by clicking on the link below:

Resume.

Cover letter.

Proof of graduation (copy of college diploma, etc.)

Names and contact information for three professional references.

You will receive an acknowledgement email from the system for this position. If you do not receive this confirmation email within 15 minutes of applying, please check your junk/spam folder. You can also log back in to view your submitted application from the Applications list. Click on FAQs for more details and step-by-step instructions.

Review of applications will commence immediately and continue until position is filled.

Please contact humanresources@mail.sunyjcc.edu with any questions or concerns.

JCC Non-discrimination Notice

Jamestown Community College does not discriminate and will make all decisions regarding admission and the entire educational process of its students, and recruitment, hiring, promotion, and other terms and conditions of employment without discrimination on the basis of sex, gender (including sexual harassment, gender harassment, and harassment due to pregnancy, childbirth, breastfeeding, and related conditions), gender identity, gender expression, gender non-conformity, sexual orientation, marital or domestic partner status, race, creed, color, national origin, ancestry, religion, physical or mental disability, medical condition, genetic information of an individual or family member of the individual, requesting an accommodation, veteran or military status, family care status, requesting or taking pregnancy, parental or disability leave, age, or any other characteristic protected by federal, state or local law, or regulation. All such discrimination and harassment is unlawful and will not be tolerated by JCC.

If any faculty, staff, employee, or any job applicant believes they have been subject to discrimination or harassment during any phase of the recruitment process or in the workplace, they may file a complaint under JCC’s Human Right and Affirmative Action Policy. For these purposes, any incident should be reported to one of JCC’s Civil Rights Compliance Coordinators. The name(s) and title(s) of the designated Civil Rights Compliance Coordinator(s)/Officer(s) and their complete contact information are available at sunyjcc.edu/nondiscrimination.