ITV Jobs Hiring for Cash Allocation Assistant Job at Manchester, England Full Time

12 month FTC

Manchester

Closing date: Monday the 17th of October

Why you should join us…

We connect with millions of people every day, make content they can’t get enough of and reflect and shape the world we live in… and we do all this through the power of creativity.

We will be a digitally led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose.

Business overview per Business Area:
The Order to Cash (OTC) department is responsible for processing sales invoices, cash collection, and credit risk across Broadcast, Studios and Global Distribution.

The team, comprising 13 members, processes approximately 6,000 invoices and collects up to £250m each month.

This role entails…

Allocating cash received against invoices.

Chasing customers for remittance advice.

Managing various invoice interfaces.

Responding to queries from internal and external customers.

Key Responsibilities

What do I need to get this role/job?

Minimum criteria

Excellent attention to detail

Ability to work well to deadlines.

Intermediate excel / google sheets skills

ITV strongly encourages applications for this role from candidates with a disability and as a Disability Confident Leader, we have committed to interview all candidates with a disability whose application meets the minimum criteria for the role. (minimum criteria above)

Key Criteria:
Accurate and timely allocation of cash receipts through automated solutions and manual processing

Manage exceptions when completing invoice and receipting interfaces

Positive working relationship with Credit Control Teams

Customer focus when assisting ITV finance colleagues with invoicing queries

Accurate and timely completion of reconciliation and reporting

Proactive attitude in relation to continuous process improvement

Invoicing / Transactional Activities

Ensure Invoice Interfaces run successfully and identify / correct exceptions

Identify and create adjustments to transactions within their approval limits

Validate line items, amounts (tax, freight and gross) and accounting distributions assigned to each transaction entered

Ensure documents are distributed to customers accurately

Escalation of issues in a timely fashion to ensure resolution without compromising SLA’s

Receipting Activities

Create and update receipts within ITV systems

Appropriate application of receipt to customer account details (open transaction or other location)

Review, identification and application of unidentified receipts within Oracle

Receipt of cash, BACS and/or cheque payments from customers in settlement of outstanding transactions

Notify BSC team members of changes required to receipts within system

Point of contact for all receipt related queries

Reconciliation Activities

Reconciliation of Interfaces, Adfront, PARIS, Newsnet

Sub-ledger balance sheet reconciliations

Customer Service Responsibilities

Continually enhance ITV’s reputation for excellent customer service both internally and externally

Deliver service in line with agreed controls and procedures

Participate in continuous improvement initiatives within Order to Cash and across the BSC as a whole; proactively seek opportunities to improve service delivery to customers

Provide information for monthly key performance indicators

Undertake other ad hoc activities required by the BSC management

Teamwork & Development

Maintain good working relationships with other teams in the BSC

Work as a member of the Order to Cash team, participating fully in team activities and taking joint responsibility for team goals

Work with the Invoicing Team Leader to identify and prioritise self-development and learning opportunities

We’re happy to discuss any support/personalisation you may need during our application process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require anything… our email is [email protected] . Find out more here

Find out more about our benefits http://www.itvjobs.com/why-join-us/benefits/

We want to be the most flexible employer in Media. We offer Smart working and we will support you and provide you the right environment and work/ life balance

We reach millions of people everyday, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We have various networks who celebrate and support our colleagues. We try to embed an inclusive mindset in everything we do. Find out more here

• There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.