Island Health is Looking For Process Improvement Analyst at Victoria, BC Full Time

Job Description:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

ing to the Manager, the Process Improvement Analyst is responsible for providing support to the department to improve team performance by ensuring process documentation is maintained. In particular, the Process Improvement Analyst provides expertise in the mapping, measurement and facilitated current and future state redesign of processes, including process documentation, identifying training requirements, implementation of new strategies and monitoring of results with the team. The Process Improvement Analyst also provides support in managing the implementation of departmental policy and technology changes, ensures integrity and consistency of systems data and maintains systems forms as well as data and quality audits.

QUALIFICATIONS:
Education, Training And Experience

A level of education, training and experience equivalent to a two year Diploma in Business, Technology, Health Information or related discipline. Bachelor’s degree preferred. A minimum of 5 years of recent, related experience preferably within a large, complex organization. Strong knowledge in data management for Finance and Human Resources and exposure to a unionized or healthcare setting is an asset. Previous experience with Project or Change Management, process re-design and analysis is desired.

Skills And Abilities

Demonstrated knowledge of process improvement tools and techniques

Emphasis on analysis, data quality, process design, problem solving abilities and strong technical acumen

Demonstrated analytical skills to develop progressive, creative and innovative solutions

Knowledge of self-managed team principles and techniques

Ability to assist with supervision of multiple teams

Ability to present and prepare concise analysis, s and recommendations to multidisciplinary audiences

Ability to work independently and as a team member

Exceptional communication skills including conflict management

Demonstrated leadership, customer service and interpersonal skills

Physical ability to perform the duties of the position, including some travel

Ability to work with scheduling and HR/Payroll systems such as ESP and/or Meditech

Proficiency with database tools (MS Access, Excel, SQL) for data auditing & requirements

Working knowledge of IPeople scripting and Visio/flowcharts and LEAN methodology

Job Requirements:
https://jd.viha.ca/JD3931.pdf