Island Health Hiring for Disability Management Process Centre Administrator at Nanaimo, BC Full Time

Job Description:
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to theTeam Leader,Disability Claims Administration, the Disability Management Process Centre Administratoris responsible for ensuring WorkSafe, LTD and STIP claims management and service delivery is carried out efficiently and effectively. Works in close association with insurance carriers, managers, employees, and third-party service providers for short or long term compensation for work-related and non-work-related injuries and disabilities. Makes appropriate contacts and utilizes appropriate resources (e.g. computer software and forms) to prepare, submit and monitor claims. Also fulfils related statistical requests and creates reports, noting any absence issues to appropriate parties.

QUALIFICATIONS:
Education, Training And Experience

A level of education, training and experience equivalent to a high school diploma supplemented by additional coursework in an area such as, medical terminology or occupational health, and three (3) years recent relevant experience.

Skills And Abilities

Knowledge of Short Term Injury and Illness Plans, Long Term Disability plans

Knowledge of and ability to apply policy, procedures and legislation and provide advice and explain interpretations (LTD/STIIP/WorkSafe/Sick)

Ability to maintain confidences of personnel and health and safety matters

Technical and analytical skills to effect creative solutions to claims management problems

Demonstrated ability to operate a PC utilizing MS Office software application to produce complex tables, spreadsheets, word processing documents. Demonstrated ability to operate a HR data system

Works independently, using initiative and to make decisions within established guidelines

Demonstrated ability to work under time constraints, with multiple priorities and high volume

Communicates effectively in both verbal and written form

Interacts with others effectively, often in highly charged emotional states

Troubleshooting and problem-solving skills

Physical ability to carry out the duties of the position

Job Requirements:
https://jd.viha.ca/JD2440.pdf