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As a Service Coordinator in Cuttack, India, you will play an essential role in connecting customers with service solutions. This position is ideal for individuals with 0-3 years of experience who are eager to contribute and learn in a team environment.
Key Responsibilities:
– **Customer Interaction**: Communicate with customers to understand their service needs and address any concerns they may have. This will help ensure high levels of customer satisfaction.
– **Scheduling Services**: Organize and schedule service appointments based on customer requirements and technician availability, ensuring timely service delivery.
– **Documentation Management**: Maintain accurate records of customer interactions, service requests, and follow-ups. This is crucial for tracking progress and ensuring efficient operations.
– **Coordination with Technicians**: Collaborate with service technicians to ensure they have the necessary information and resources to complete their tasks effectively.
Required Skills and Expectations:
Candidates must have completed . and possess strong communication skills to interact effectively with customers and team members. You should be organized, detail-oriented, and able to manage multiple tasks at once. A proactive attitude towards problem-solving is essential, along with a willingness to learn and adapt in a fast-paced environment. Being a team player is important, as well as having the ability to work independently when required.
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Experience
0 – 3 Years
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No. of Openings
2
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Education
I.T.I. (Information Communication Technology System Maintenance, Information Technology, Technician)
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Role
Service Coordinator
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Industry Type
IT-Hardware & Networking / IT-Software / Software Services
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Gender
Male
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Face interview location
BARAPATHAR,BUXIBAZAR,CUTTACK-753001
