Key Responsibilities:
1. **Outbound Calling**: Make calls to potential clients in international markets, introducing our services and generating leads.
2. **Customer Engagement**: Build and maintain relationships with clients by understanding their needs and providing relevant solutions.
3. **Data Management**: Maintain accurate records of calls made, inquiries received, and follow-up actions taken.
4. **Feedback Collection**: Gather feedback from clients regarding our services to help improve the customer experience.
5. **Reporting**: Regularly report on call metrics and results to management, ensuring targets are met.
Required Skills and Expectations:
The ideal candidate should possess excellent communication skills in English and any additional language is a plus. A strong understanding of sales techniques and customer service principles is essential. Candidates should be self-motivated, goal-oriented, and have the ability to work well under pressure. Proficiency in using CRM software and other telecalling tools will be beneficial. The position requires a professional demeanor and a positive attitude while interacting with clients across different cultures. Applicants should be willing to work from the office and exhibit a strong work ethic to contribute effectively to our team.
Experience
1 – 2 Years
No. of Openings
4
Education
Graduate
Role
International Telecaller
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Male
Job Country
India
Type of Job
Full Time (Night Shift)
Work Location Type
Work from Office
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