Glasgow or Dublin

Reference number #2191

The Opportunity

The Intelligent Communities Lifecycle (ICL) Operations Team sits at the core of the organisation, providing technical support to external clients with the primary aim of enabling new users to successfully utilise the ICL within their business. Internally, the team supports most departments, including Sales, Consultancy, R&D, Software Development and Marketing.

The ICL is a suite of digital twin technology that facilitates the planning, design and operation and optimisation of energy efficient and sustainable cities, communities, campuses, portfolios, buildings and local energy networks.

The successful candidate will be a client-facing, problem solver who is technically strong in their area-of-expertise. Whilst this role is for the ICL Operations Team, like all team members, there will be opportunities to support other departments depending on your background and skillset.

Typical duties that the ICL Operations Team perform:

• Provide practical advice and operational support to enable partners and customers to utilise the ICL within their business
• Collaborate with Business Development Managers to provide technical support for client meetings, bids, demos and workshops
• Responsible for coordinating technical support and training of partners and customers
• Collect and collate customer feedback to allow rapid development of essential features
• Collaborate with the marketing team to provide technical support with marketing material and website content
• Prepare and deliver webinars to support targeted campaigns
• Collect and collate market intelligence for use across the business

The Candidate

Essential Skills:

• Educated to degree level in a relevant science or engineering subject (i.e. building services, architectural engineering)
• Minimum of two years’ relevant experience
• Awareness of issues surrounding the decarbonisation of the built environment
• Commercial awareness
• Ability to write technical s to high quality
• Assertive communicator who is confident in front of clients

Desirable Skills:

• Experience using IES VE or other energy modelling software
• Awareness of digital technologies across the construction sector
• Knowledge of voluntary environmental rating schemes such as LEED, BREEAM, NABERS etc.

The Rewards

In return we offer the chance to work for a dynamic company in an exciting and supportive working environment; we will reward you with a competitive salary plus great commission; private health care; enhanced family leave; a contributory pension scheme; life insurance, flexible start times and hybrid working options.

To Apply

To apply for the role, please send a covering letter stating the skills you have from the requirements listed above and an up-to-date CV to [email protected].

Early application is encouraged and IES reserves the right to close this vacancy early should sufficient applications be received. Please ensure you include the job title and reference number in your application.

The Company

At IES we have been working in Climate Tech for the last 28 years and we consider the fight against Climate Change a moral imperative that drives all our decisions. We value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe, who are passionate about what we do.

Our mission is to contribute to conserving the earth’s natural resources for future generations by reducing the carbon emissions of the built environment. IES is at the forefront of cutting-edge technology in the Climate Tech sector. Our Virtual Environment (VE) software is already the only tool that allows designers and engineers to simulate the full performance of a buildings. We are now expanding our portfolio with new solutions to tackle the built environment at any scale.

IES’ technology is supported by integrated consulting services and today its capabilities are expanding from use on individual buildings, to helping create sustainable communities, cities and countries.

We welcome applications from everyone irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion and belief, sex and sexual orientation. Individuals are treated on the basis of their relevant merits and abilities.


Information on all candidates being considered for roles within the organisation will be handled in accordance with the provision of the General Data Protection Regulations (as amended from time to time). For more information, please see our Recruitment Privacy Statement.

How to apply

To apply for the role please send a covering letter stating the skills you have from the requirements listed and an up to date CV to:

[email protected]

Early application is encouraged and IES reserves the right to close this vacancy early should sufficient applications be received.