Insurance Associates Hiring for Customer Service Representative at Rice Lake, WI Full Time

The ideal candidate loves interacting with people and proactively solving issues. This position will be responsible for managing incoming communications from our clients, assisting and supporting our sales agents as well as performing a variety of clerical tasks.

Responsibilities

• Answer phones
• Manages and distributes all incoming client and company communications through direct mail, email and phone messages.
• Clerical task such as scanning, faxing and filing documents.
• Schedules appointments
• Works with client support staff and sales agents to meet clients needs.
• Data entry in various platforms.

Qualifications

• At least 1 – 3 years’ of relevant work experience or an associates degree in a like field.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to multi-task and problem solve in a fast paced environment.
• Excellent phone etiquette and proficiency in a multi-line phone system
• Excellent computer proficiency in MS Office – Word, Excel, and Outlook.

Related keywords: customer service, customer service representative, receptionist

Work Remotely

• No

Job Type: Full-time

Pay: $17.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• On-the-job training
• Paid time off
• Professional development assistance

Experience level:

• 2 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

COVID-19 considerations:
We are following local and state guidelines.

Education:

• High school or equivalent (Required)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person