Insight Global Hiring for Logistics Supervisor at Lancaster, PA, United States Full Time

3RD SHIFT SUPERVISOR (M-F 10pm-6 : 30am)

Purpose of the Job and Expected outcome

The Supervisor is the primary contact for internal departments and customers for the timely planning, picking and shipment of specimens.

Service deliverables include, but are not limited to, the processing of incoming shipment requests, the planning of picking specimens, documenting of deviations, and execution of specimen services per work lists while ensuring chain of custody from box opened until next service destination using manual or electronic means.

Key Accountabilities

• Owns the execution and performance of the process for planning and preparation of outgoing shipments, communication regarding status of outgoing shipments with internal departments and clients, sample storage and retrieval, as well as disposal according to protocol and timelines.
• Monitor local pickup times for trends, escalating as appropriate to global logistics and inform all departments when deliveries are delayed or service interrupted for any reason.
• Ensure daily and weekly checklist are enforced and completed by leads.
• Responsible for continuation of 5s in department and use of PPE.
• Enforces safety standards including use of PPE and monitoring environmental conditions.
• Monitor daily operations and proactively address deviations to staff members to meet Service Levels and ensure compliance with SOPs and globally harmonized processes.
• Is familiar with departments KPIs, UPHs, and will provide updates on both low and high performers.
• Will ensure documentation of policy infractions and forwarded to the leadership and employee relations.
• Schedules staff and job related departmental meetings to ensure timely execution of services.
• Responsible for the delegation of tasks to departmental leads.
• Oversee departmental staff, maintaining training files including completion of training and documentation of competency, providing guidance and correction where needed.

Conduct annual review process.

• Participate as required in daily department activities, including responsibility of daily stand-up meetings, tracking and recording attendance, flex and priority staffing, to ensure the seamless execution of services.
• Participate in Global Specimen Management meetings and organize and execute regular departmental meetings.
• Assist with writing Global Specimen Management SOPs.
• Actively participate with global management in process improvement initiatives.
• Actively participate in launching, implementing, and executing special projects
• Responsible for coordinating with leadership adequate supply of all required materials and equipment.

Experience

• Minimum 2 years of working experience in a production environment, preferably in healthcare.
• Minimum 2 years of experience working with enterprise-grade application (LIMS preferred).
• Proven (testimonial and / or references) track record of 2-3 years as a successful senior employee or team leader.

Education

Professional or Technical degree (minimum 2-year apprenticeship or equivalent) following legally mandatory education

Other

• Excellent knowledge of English.
• Clear communicator.
• Flexible working hours including weekends.
• Ability to multi-task.
• Ability to set priorities and work accurately under deadlines.
• Capable of resolving problems and escalate as appropriate.
• Proficient in 0365 programs
14 hours ago