Insight Global Hiring for Customer Service Representative – Remote at United States Full Time

Must Haves

• 1+ years prior Customer Service Experience
• Fluent in French – Written and Verbal
• Prior exposure and confidence in working with upper level management on a regular basis
• Ability to communicate professionally – with maturity and self confidence
• Over-achiever success in customer obsession, learning fast, problem solving, and collaboration/teamwork
• Strong familiarity with online shopping and research
• Ability to successfully complete pre-employment assessment and criminal background check
• Excellent computer skills; strong familiarity with Microsoft Office, email, chat, and the Internet
• High School Diploma or equivalent

Plus

• College degree
• French Canadian
• 3+ years’ experience as a customer service professional (Face to face interaction and/or call center experience preferred)
• Insight Global is seeking a candidate a customer service role out of Las Vegas. This candidate must demonstrate the ability to work

Insight Global is seeking a candidate a customer service role out of Las Vegas. This candidate must demonstrate the ability to work independently with the utmost of professionalism, integrity, and dependability. S/he will be confident and organized and will know when and how to reach out for assistance. They must have a bias for action and is strongly self-motivated not only to take great care of our customers, but also to proactively identify systemic issues that need to be resolved to prevent future customer concerns. Finally, this candidate must be is supremely internet savvy and has high technical aptitude when it comes to online tools and research.

Contract/Contract-to-Hire Roles:

Compensation:

$16.83/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.