Inn at Laurel Point is Looking for Restaurant Host/Hostess Full Time

Winner of the ” Outstanding Workplace” Chamber of Commerce Business Award!
Co-op Education Employer of the Year Award, Camosun College

Employer of the Year Award, Tourism Vancouver Island
TripAdvisor Certificate of Excellence!

Voted Top 100 Patios in Canada!

Are you interested in joining the leading culinary hotel in Victoria? We offer a fun work atmosphere that promotes creativity & career development, and boasts a team of energetic, passionate food & beverage and culinary professionals. If this sounds like you, we’d love to meet you!

Job title: Host

Job Status: Permanent

Signing Bonus: $500

Wage: $20.60 – $21.10 per hour plus gratuities & a comprehensive extended health benefits package

Summary of Position:
To represent the Inn at Laurel Point in all guest interactions as “A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories.” The Host greets and seats guests, takes reservations and assists the Server with other duties.

Responsibilities:

• Directs guests to an appropriate table upon arrival with a genuinely enthusiastic greeting
• Reads the reservation book and plans seating for the service period using common sense to maintain table turnovers and waiting guests
• Aims to serve tables and complete duties in the most time efficient manner without panic or complaint, changing ‘gears’ when business demands
• Busses tables and assists with side duties when appropriate
• Maintains knowledge of restaurant menus, including features, kitchen glossaries and techniques to deliver accurate information to guests and self-educates and maintains knowledge about food and wine
• Ensures the highest guest satisfaction by providing consistent excellence of service and giving genuine personal attention
• Communicates effectively with guests, supervisors and co-workers using appropriate etiquette and language and works in cooperation and harmony with all colleagues, supervisors and other departments to execute duties and responsibilities with due diligence
• Has good knowledge of Inn facilities and city attractions for the benefit of enquiring guests
• Complies with the Inn at Laurel Point’s policies and procedures

Qualifications:

• Previous restaurant Host experience required
• Must have excellent communication skills
• Must be personable and professional
• Team oriented & self-motivated
• Able to multitask and work in a fast paced environment
• Foodsafe Level 1 required
• Serving It Right required
• Must be able to embrace the 4 core values of the Inn at Laurel Point: Excellence, Respect, Curiosity and Stewardship

Job Requirements:

• Flexible availability for shift work: morning shifts may begin as early as a 7am start time and afternoon/evening shifts may end as late as 10pm
• Must be fully available to work weekdays, weekends and statutory holidays
• Must be able to lift 30lbs on a regular basis
• Must be legally permitted to work in Canada

Reports To: Restaurant Manager and Assistant Restaurant Manager

Closing Date: Please submit your application as soon as possible as applications are reviewed daily

What’s in it for you?

• Competitive Wages
• A fun & friendly workplace culture that embraces diversity
• Cross-training opportunities to grow your skills
• Best staff meal in town and by the way, it’s free!
• Complimentary parking on non-restricted days during the off-season
• Comprehensive benefits package
• Colleague of the month recognition program
• Summertime volleyball on Sticky Wicket rooftop, BBQs on our stunning Terrace patio, free themed year-end Gala to thank you
• Aura waterfront restaurant + patio staff discount – 50%
• Need a staycation? We’ve got you covered, after your 1-year work anniversary, enjoy a complimentary one night stay including breakfast for 2
• Friends & Family hotel discount (so you can show off your amazing workplace)
• Candidate referral bonus – $500

• Industry discounts
• Workshops
• Cross-training opportunities
• Skill and advancement training programs
• Shower and locker facilities

Thank you for considering Inn at Laurel Point as your employer of choice!

Job Type: Permanent

Salary: $20.60-$21.10 per hour

Benefits:

• Company events
• Dental care
• Discounted or free food
• Extended health care
• On-site parking
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• Weekend availability

Supplemental pay types:

• Bonus pay
• Tips

Work Location: One location