Inmarsat Hiring for HR Systems Analyst at London Full Time

Inmarsat has been at the forefront of global mobile satellite communications for over forty years, and is the market leading provider of voice and high-speed data communications for users on land, at sea and in the air through its constellation of 14 geostationary satellites. Inmarsat is a privately owned company with a profitable track record and significant growth aspirations. This is represented by more than 55 nationalities in the workforce, reflecting the global and dynamic nature of the business. With an investment of over $3 billion in its latest network infrastructure, Inmarsat is at the forefront of global mobile communications innovation.

Chief Finance Office

Inmarsat’s Chief Finance Office (CFO) processes millions of transactions a month that enable us to interact efficiently with our suppliers, customers, trading partners and regulators. We make sure that the Company is properly funded and well controlled, that our taxes are paid and that shareholders and banks continue to support our plans. Our commercial teams help ensure that the business takes sound decisions through robust planning, careful pricing, sound contracts, skilled procurement and rigorous evaluation of every major business decision.

Job Description

Primary role purpose:
The HRIS function is a small but critical team that sits within the Chief People Office Business Unit. We support, develop and drive all corporate wide HR Systems initiatives. Our core HRIS platform is SuccessFactors and this sits at the heart of our HR Systems architecture, our applicant tracking system is SmartRecruiters and we have recently implemented ServiceNow HR Service Delivery. This role will be critical to the change request process and escalations for the HRIS team. You will be working alongside a HRIS Business Analyst and reporting into the Senior HR Systems Manager.

This is an excellent opportunity for someone with system knowledge to develop skills in a rapidly growing area of HR and within a fast paced global environment.

Qualifications

Key Responsibilities:
Managing ServiceNow tickets for HRIS team. Acting upon and resolving all queries, quickly escalating any technical issues that need further investigation.

Taking solution design directions from HRIS team and configuring from documentation.

Project support and business as usual activities for managing change requests, documentation, testing, and deployment of new functionality and system enhancements.

Maintaining and managing knowledge content, facilitating the content reviews with all CPO centres of excellence, ensuring content is updated and accurate.

Work collaboratively and at pace with key stakeholders – HR teams, IT teams and business areas – to provide support, guidance and training.

Systems administration tasks, including bulk data imports, exports and changes, workflow design and creating business rules.

Working with third party vendors to suggest, develop and implement functionality to meet the business needs.

Designing and coordinating UAT activity, working with cross departmental teams.

Assisting in upgrades of all SaaS systems in CPO and developing new functionality.

Report development and ad-hoc reporting for HRIS team.

Essential Knowledge and Skills:
Experience and ability to work confidently with systems

The ability to sensitively deal with highly confidential information and data

Well-developed written and verbal communication skills

Ability to plan, prioritise and ultimately deliver in a busy environment

Experience of using Excel to produce reports and analyse data is essential

A keen and proactive approach, able to work on own initiative and unsupervised

Keen to work collaboratively and be an active team member

HR/Payroll/L&D/Recruitment administration experience highly beneficial

Desirable Knowledge and Skills:
Experience working with HCM Systems (Ideally but not necessarily SuccessFactors)

Experience working in a HR shared service and as a HR administrator

Any other exposure to cloud based systems, ServiceNow etc

Experience of testing- creation and execution of test scripts

Experience working in a customer focused environment

Exposure to Agile project management methodologies

Additional Information

You must be eligible to work in this location advertised.

Inmarsat Values:
Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.

Customer – Providing a unique value to our customers

Accountability – taking ownership, getting results and keeping our promises

Respect – collaborating, embracing diversity and valuing differences

Excellence – creating bold solutions for our customers and putting quality at the heart of everything we do