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Customer Services & Support
Initial Communications Hiring for Customer Service Representative at Atlanta, GA Full Time
Welcome to Initial Communications, the marketing company that’s all about making your business shine! We’re a team of energetic and creative professionals who are passionate about helping our clients succeed.
We have a Entry Level Customer Service Representative position awaiting a personable and well-spoken professional with their growing staff.
Duties
- Handle customer interaction ensuring our Customers get an exceptional level of service.
- Ensure members are achieving desired service levels, providing regular performance feedback.
- Ensuring that customers are satisfied with products or services
- Letting customers or clients know about additional products or services
- Ensuring that customers are satisfied with products or services
Requirements
- Analytical and problem-solving skills
- Multitasking and organizational skills
- Ability to answer a high volume of calls and/or emails daily
- Ability to share work among a customer service team
- Attentiveness and patience
- Time-management skills
Customer Service Benefits
- $1250 – $1500 per week
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule
- 8 hour shift
- Weekend availability