Informa Global Support Hiring for HR SSO Onboarding Coordinator at Colchester Full Time

Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally.

Informa’s leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers working in specialist markets, worldwide.

Job Description

We will require this person to commit to travelling to the Colchester office 2-3 days a week.

The HR SSO is responsible for the full ‘Hire to Retire’ employment cycle of approx. 11,000 colleagues globally and is split into 4 areas, HR SSO EMEA, HR SSO America’s, HR SSO APAC and MI (Management Information).

HR SSO EMEA is responsible for the provision of services to approx. 4000 colleagues and is split into two further areas, Pre-employment Onboarding and Administration.

You must ensure that all company policies are adhered to. You must also ensure that duties are carried out within set time limits whilst providing an excellent level of service to all Informa customers and colleagues.

Informa takes the security and privacy of company, colleague and customer data seriously and you are responsible for working securely and supporting this within your duties

Key responsibilities

The HR SSO Administrator (Onboarding) is expected to assume the following key responsibilities plus any other reasonable duties as required:

• Provide first point of contact for hiring managers and new colleagues resolving queries professionally and promptly
• Working with the pre-employment team to establish a smooth transition of all starters post offer and moving into the onboarding stages
• Management and updating of the new colleague tracker on a day-to-day basis
• Initiate new starter onboarding process, preparation and issuing of all documentation, welcome meetings and reminders starting at pre-boarding through to one year after joining
• Organise key onboarding events throughout the programme, ensuring the colleague is informed and attending, whilst maintaining the tracking schedule
• Support in maintaining all documentation on an annual basis
• Handles diverse and confidential information requiring extreme accuracy, independent judgement and discretion.

People Management Responsibilities

• General duty of care to colleagues
• Work collaboratively across teams/businesses
• Act as a role model to others
• Provide help and a buddy system to other members of the team depending upon your level (SSC Specific)

Skills & Abilities

• Good communication skills with the ability to build good relationships with a wide range of stakeholders, internal departments and key contacts
• Proficient skills in Excel, Word and Outlook are essential
• Remain approachable under pressure
• Knowledge and ability to use relevant internal systems
• Ability to act with integrity, tact and diplomacy with sensitive and confidential information and handle it in a secure and safe manner at all times
• Work as part of a team
• Ability to complete a variety of related tasks
• Pro-actively solve problems
• Excellent Customer Service skills
• Good time management skills
• Ability to be flexible within role
• Excellent oral and written communication skills

Additional Information

Alongside a competitive salary, Informa also offers the following employee benefits:

Season ticket loan & Cycle2work

Money purchased pension scheme & life assurance

Eye care and childcare vouchers

25 days annual holiday, increasing to 27 days after 2 years, plus an extra day off for your birthday and another for raising money for charity!

Our Learning team supports year-round development, with face-to-face training, mentoring and access to LinkedIn Learning

Informa’s colleague Share Incentive Plan matches every share purchased with 2 free shares

Informa offers a £250 Healthy Lifestyle subsidy to spend on fitness activities and classes

You are given permission to take 4 days off per year to volunteer with an approved scheme

We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.