Informa Global Support Hiring for Head of Learning and Performance – Global Support at London Full Time

Informa is a leading business intelligence, events, and academic publishing business operating in the Knowledge and Information Economy. We are listed on the London Stock Exchange and a member of the FTSE 100. We operate in more than 30 countries and employ over 11,000 people globally.

Informa’s leading brands and expert teams create intelligence-based products and data-driven services, convene communities in person and digitally and provide access to cutting-edge research for customers working in specialist markets, worldwide.

Job Description

Role Profile

The Head of L&P (FTC) will join the Global Support (Head Office and Shared Services) division of a FTSE business. They will act as a strategic partner to the division, head up a team of two direct reports, and also support group-wide projects as appropriate. This person will take a leading role in delivering people and organisation related programmes, proactively identifying opportunities to support the achievement of business objectives. The role is cover until end of July 2023 for the previous Head of L&P who is currently on secondment within the HR team.

This senior role within the Learning and Performance team will be influential in defining learning needs with the business, and driving people development and talent programmes and campaigns. Working with the L&P Partners (direct reports), the role will include, but not be limited to:

• Team Management
• Business Partnership and Stakeholder Management
• Creation and Implementation of Learning initiatives
• Talent and Performance Management
• OD, Change, Culture and Communication
• Group initiatives – partnership with other divisions and Heads of L&P

The role requires strong collaboration with the L&P Community, HR and other professional teams as well as the broader business leadership to bring the best of collective expertise.

The role reports to the Group Head of Learning and Performance and sits within the Global Support division.

The role is based in London but will have a balanced approach to office and remote working.

Key Responsibilities

The Head of L&P is expected to assume the following key responsibilities plus any other reasonable duties as required:

Team Management

Management of two L&P Managers/Partners within the GS L&P team (at the time of writing, one role is new and currently being recruited for), including allocation of objectives and coaching support.

Business Partnership and Stakeholder Management:

• Builds strategic partnerships with business leadership and functional teams, defining learning and performance needs and driving creation and rollout of appropriate programmes.
• Acts as a trusted advisor on all strategic Learning related topics, with a strong focus on the promotion of good Learning practice and global consistency

Project Management:

• Plans and manages projects including stakeholder management, task management, risk mitigation, communications, deadline management, progress updates etc. to implement specific solutions and initiatives, achieving specific business objectives.
• Ensures all aspects essential for project success are being managed effectively, including HR, technology, communications and engagement etc.

Learning & Training

• Ensures f2f learning interventions (training, workshops etc.) are created and implemented with appropriate collateral to ensure effective delivery and maximise outcomes e.g. management, team and personal effectiveness development
• Encouraging self-directed learning through learning pathways and functional support across different teams,
• Ensures learning and performance support resources such toolkits, guidelines, videos and curated learning paths are curated to high standards
• Ensures workshops, training etc. are being facilitated effectively
• Identifies internal Subject-Matter-Experts and manages collaborative efforts to leverage and develop capability within the business
• Supporting wellbeing and D&I initiatives,

Talent & Performance Management:

• Leads on the integration of competency models, ways-of-working, assessment of capabilities and behaviours, and creation of learning paths to ensure that new teams and organisational models have necessary capabilities to be successful.
• Designs training and appropriate collateral to support the roll-out of team OKRs and the ongoing practice of individual performance management across the business.

OD, Culture, Change and Communications:

• Is an agent for change and innovation, championing and driving new ideas and ways of working in line with key business priorities.
• Works in partnership with HR to identify people impacts of activities covering engagement, wellbeing, D&I, performance, talent etc. and to optimise positive outcomes
• Manages stakeholders effectively to ensure high levels of engagement, ensuring effective execution of change and initiatives.
• Helps the organisation make data driven decisions, based on people metrics, engagement information, people metrics including performance and talent data, spans of control, engagement etc.
• Working with Internal Communications and HR to ensure communication and awareness of L&P offerings and activity,

Group Initiatives

• Ensure consistency and good-practice transfer of management development programmes

Qualifications

• At least five years experience of managing highly successful Learning initiatives.
• Team management experience
• Demonstrates deep knowledge and experience of forward thinking Learning & OD practices, including leadership development, collaborative learning, self-directed learning, team development, behavioural change etc.
• Demonstrates deep knowledge and experience of Talent and Performance Management including performance management practices, identifying critical behaviours, talent reviews, calibration, development, and succession.
• Performance consulting skills to identify business issues and requirements.
• Demonstrates an Agile approach to consulting, designing and improving work practices and initiatives.
• Able to challenge, influence and create engagement at a senior leadership level with credibility
• Excellent programme management and organisational skills.
• Ability to develop and present content with clarity, and facilitate with confidence and gravitas.

Additional Information

We know that sometimes the ‘perfect candidate’ doesn’t exist, and that people can be put off applying for a job if they don’t fit all the requirements. If you’re excited about working for us and have most of the skills or experience we’re looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, colour, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.

Alongside a competitive salary, Informa also offers the following employee benefits:

Season ticket loan & Cycle2work

Money purchased pension scheme & life assurance

Eye care and childcare vouchers

25 days annual holiday, increasing to 27 days after 2 years, plus an extra day off for your birthday and another for raising money for charity!

Our Learning team supports year-round development, with face-to-face training, mentoring and access to LinkedIn Learning

Informa’s colleague Share Incentive Plan matches every share purchased with 2 free shares

Informa offers a £250 Healthy Lifestyle subsidy to spend on fitness activities and classes

You are given permission to take 4 days off per year to volunteer with an approved scheme

Modern office in a central location with flexible working between home and the office