IMG Corporations Hiring for Customer Service Representative at Bethlehem, PA Full Time

We have immediate openings for Customer Service Representatives to train directly with our respected leadership team. We strive to create a consistently happy experience for all prospective and current clients.

This role helps with lead generation, customer service, and client acquisition to acquire lifelong customers on behalf of our clients. This position is a full-time opportunity with advancement opportunities for the right person to help manage the campaign and client expectations, as well as be involved with training and overseeing staff members.

We provide weekly pay and plenty of advancement opportunities. No previous experience is required, as we fully train. We do require that you have integrity, punctuality, and are serious about your career. Our ideal candidate is a person who is flexible, adaptable and trainable.

Key Responsibilities:

• Answer all customer inquiries in a timely and professional manner
• Take initiative and resolve any escalations or complaints
• Process orders with high level accuracy
• Maintain a positive representation of the company and associated brands at all times
• Document and update customer records based on interactions

What we look for in you:

• A genuine interest in providing an exceptional customer experience
• Friendliness, enthusiasm, reliability, with a positive ” team player” attitude
• Skilled at multitasking in a fast-paced environment
• Ability to effectively communicate, build rapport and relate well to all kinds of people
• Ability to work independently and in a team environment

Job Type: Full-time / On-site position

Company Description

We have always believed there is a better way to engage customers and drive revenue for our clients. Since our inception, we have relentlessly pursued innovative ways to reach customers and engage them in new ways. Our teams are trained and equipped to excel while having visible fun in their customer interactions. Such passion shows in the results we produce every day for our clients.

Our outstanding results are what make IMG Corporation the top outsourced marketing and branding provider. Our partner network stretches across 10+ U.S states.

Reach out to us online or at any of our office locations:

We have always believed there is a better way to engage customers and drive revenue for our clients. Since our inception, we have relentlessly pursued innovative ways to reach customers and engage them in new ways. Our teams are trained and equipped to excel while having visible fun in their customer interactions. Such passion shows in the results we produce every day for our clients. Our outstanding results are what make IMG Corporation the top outsourced marketing and branding provider. Our partner network stretches across 10+ U.S states. Reach out to us online or at any of our office locations: