IMCD is a leading company in sales, marketing and distribution of specialty chemicals and food ingredients. We represent major global producers, and our corporate headquarters are in Rotterdam, The Netherlands. We are currently seeking an experienced and skilled Technical Account Manager.
The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD’s objective to grow earnings for our strategic principals.
Targeted Skills & Capabilities:
• Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner.
• Experience in a fast-paced environment.
• Extremely ambitious with the drive and commitment to succeed.
• Passionate and committed to contributing to continued sales growth.
• Ability to multitask and switch focus quickly.
• Ability to think independently.
• Deadline-driven, detailed oriented, and conscientious.
• Must possess good organizational skills and the ability to think strategically.
• Proficient with common computer programs, including Microsoft Office.
• Excellent written and verbal communication skills.
The position is responsible for:
• Proficiency of the sales cycle from manufacturing stage to the delivery and customer satisfaction stage.
• Develop methods and procedures to increase sales, expand markets, and promote business.
• Continue to adopt and utilize important tools in our digitalization journey.
• Assist in establishing relationships and creating environment to defend and preserve existing sales.
• Identifies new market opportunities as well as target builds; seeks out competitive & market information.
• Establishes and maintains processes that ensure accurate budget and forecast information for the business.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Conduct frequent account planned visits, interacting on a recurrent basis with key customers.
• Research and understand your target market and key economic conditions / issues at major accounts.
• Work closely with sales support, supply chain, customer service, etc.
• Formulate, monitor and improve selling plans and all sales-related activities, in alignment with the strategic imperatives of the business.
• Attend trainings for suppliers, IMCD and sales meetings.
• Consistent use of Salesforce.com for maintaining up to date customer interaction and pipeline management
• Other duties as assigned.
Competencies:
• Customer/Client Focus.
• Problem Solving/Analysis.
• Time Management.
• Organization
• Communication Proficiency.
• Teamwork Orientation.
• Technical Capacity.
Required Education and Experience:
• Bachelor’s Degree in Chemical Engineering, Chemistry, or General Sciences preferred.
• Five years of sales experiences in the chemical or related industry.
Preferred Education and Experience:
• Master’s Degree or Technical degree.
• Formulation and/or formula production experience is a plus.
• Experience in Experience in Thermoplastics, Polyurethanes, Rubbers, or Composites..
Primary Job Location:
Greater St. Louis Area
Travel:
This position requires up to 50% travel. Travel include Principal & IMCD Training and Sales Meetings.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IMCD Offers:
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark.
We’re rooted in chemistry and specialty ingredients – yet operate like a professional services firm. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is located in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.
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