IdealTax Hiring for Remote/WFH Customer Service Support Rep at Texas, United States Full Time

GET STARTED WITH IDEAL TAX!!

14+ Years in Business

Rated A+ with the BBB (Better Business Bureau)

Family Owned & Operated

Ideal Tax is a leader in the tax resolution industry. We were established with the idea of helping clients who are suffering through a tax debt issue, easing the stress and anxiety that comes with serious tax problems, and providing dedicated and comprehensive professional representation in defense of taxpayer rights. We are licensed to provide tax resolution services to 47 states.

We are looking to bring on a Remote Customer Service Trainee for our Servicing department. In this role you will be able to receive hands-on-training to prepare you for your new career path!!

Upon successfully completing the training program you have the potential to promote into a Senior Customer Service role, increasing your hourly earning potential as well as allowing you to participate the monthly incentive program.

REQUIRED QUALIFICATIONS INCLUDE:

• 2 years in an Administrative and/or Customer Service role
• Prefer remote work experience
• Excellent Customer Service and Communication skills (written & verbal) skills
• A strong multitasker with superior organizational skills
• Positive Personality and Friendly disposition
• Proficient Computer skills/Microsoft Office Suite
• Team player with a strong work ethic
• Self-Motivated, Willingness to learn & grow
• Must be reliable and dependable

What we are offering you:

• Earn monthly performance incentives
• Health Insurance (Medical/Dental/Vision – we pay 50% of employees monthly premiums)
• 401K with company match
• Paid Time Off (Vacation, Sick, Holiday)
• Career Growth Opportunities
• We promote a positive and fun work life culture/balance
• Strong family-oriented vibe and values

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