ICS International Conference Services is Looking for Administrative Assistant, Event Systems & IT (Conferences & Events) Full Time

We are Recruiting! – Administrative Assistant Event Systems & IT

Location
ICS employees work in a predominantly remote work environment.

The Company
A highly respected player at an international level, International Conference Services Ltd. (ICS), is a
Professional Conference Organizer in business for over 45 years that works with national and international associations, and organizations, to host conferences, events, and tradeshows. Our work is very purposeful, and we are truly “connecting people to facilitate change in the world.” With over 80 staff members working remotely across North America, Europe, and Asia, we are truly an international team, and we leverage the strengths that our diversity brings.

Remote-First Work Environment
ICS employees work in a remote-first work environment. Our employees truly enjoy the flexibility that remote work brings, and we work hard as a company to stay connected through weekly all-hands meetings and annual in-person get-togethers. Remote work is an important part of our business strategy and will not change post-COVID.

The Culture
ICS operates in a true “team” environment – trust, support, and empowerment of each other are very important to our culture. We know that we work better as a team, and we regularly celebrate our collective accomplishments. We pride ourselves on being innovative, solutions-oriented and are able to think outside the box, which keeps us all learning and growing as professionals together. We care deeply about creating exceptional experiences for our clients and pride ourselves in our many long-term relationships we have cultivated.

The Role
The Administrative Assistant Event Systems & IT is an entry-level position who will support the team with administration, documentation, training, review and contribute to department developed standard operating procedures, identify efficiencies and areas for improvement.

Responsibilities

• Support the Systems & IT department with administrative duties, user access, documentation, research and company training
• Review and contribute to department developed standard operating procedures as it relates to event technology
• Troubleshoot, investigate, and escalate technical issues
• Support Systems Managers with research on in-person, hybrid and virtual event technology solutions that will meet the event needs and goals
• Generate new ideas to implement new/existing client requirements
• Assist the Team with developing and defining user journeys
• Conducts regular testing
• Remain current with industry technologies, products, and trends

• Supports the unit with any other communication, design, and research tasks as needed
• On-site support and travel to events may be required on occasion
• Additional duties as required

Education, Experience & Skills Required

• Preference will be given to candidates with a Certificate or Diploma in a relevant field
• Preference will be given to candidates with 1-2 years of experience in related field
• Excellent analytical reasoning, problem-solving, and organizational skills
• Ability to work on multiple projects simultaneously and meet project deadlines
• A self-starter with ability to work collaboratively as a member of a team, as well as independently
• Experience working with EventsAir, virtual platforms (Pheedloop, Zoom, etc.) and/or Microsoft

365 is a definite plus

• Willingness to learn new software systems as required

The Benefits of Working at ICS

• Our employees work remotely on a permanent basis.
• As an employee you are provided all hardware including company laptop, monitor, headset, mouse, keyboard, and internet-based phone
• In addition to salary, we offer a monthly work from home allowance to help cover the cost of your home internet and home office expenses
• In addition to vacation time, employees receive a paid day off on their birthday each year
• An excellent benefits package including Extended Health Coverage, Dental and access to our EFP is provided after 3 months
• Fun in-person employee get togethers each year
• ICS prides itself in providing career development opportunities

What’s next?
Please send your resume and cover letter to [email protected]

Job Type: Full-time

Salary: $43,000.00-$46,000.00 per year

Benefits:

• Employee assistance program
• Paid time off
• Work from home

Flexible Language Requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday

Application question(s):

• What are your salary expectations? Please keep in mind that this is an entry-level position

Work Location: Remote