ICONMA Hiring for Healthcare administrative Analyst at Milford, MI Full Time

Healthcare administrative Analyst

Location: Southfield, MI

Duration: 6-7 months

Description:

Dept: Prov Ops & Innovation

Engagement Description

• A brief description of the project or initiative.  Include: 
• Perform analysis of specific provider data quality issues, identifying source of problem. 
• Outreach to external customers to validate provider demographic information.
• Troubleshoot problems ed by other staff; evaluate possible corrective actions. Interface with other internal and external areas to resolve problems.
• – Investigate and respond to inquiries from other internal departments and external entities. 
• Update departmental processes, monitor error and compliance s to support departmental performance and to ensure adherence to goals, internal and external customer expectations, and requirements from external entities such as CMS, BCBSA and other regulatory agencies.  
• Participate on special projects or workgroup as assigned.

Top 3 Required Skills/Experience

The most important must-have skills.  Include:

– Three years of experience in a health administration setting with an emphasis on provider related activities (e.g. provider data systems, provider registration, provider contracting, credentialing, provider servicing, and provider contracting support) required.

– At least two years Analyst experience required with proven experience in problem analysis, data analysis, root cause identification / documents and problem resolution activities

– Customer service.

Required Skills/Experience

The rest of the required skills/experience.  Include:  

– Excellent verbal, written communication and interpersonal skills; ability to work in a team environment and self-starter.

– Excellent analytical and problem-solving skills to identify, evaluate, recommend, and implement changes to processes or procedures in order to address problems and improve departmental effectiveness.

– Organizational skills and ability to prioritize; must be able to coordinate multiple activities with varying timelines.

– Demonstrated knowledge of Microsoft Office suite and software, database applications.

– Other related skills and/or abilities may be required to perform this job.

Preferred Skills/Experience

 Optional but preferred skills/experience.  Include: 

– At least two years Analyst experience required with proven experience in problem analysis, data analysis, root cause identification / documents and problem resolution activities.

– Broad knowledge of managed care healthcare delivery systems required.

– Broad knowledge of Portico systems solutions. 

– Intermediate knowledge Microsoft Office suite (Word, Excel, and PowerPoint) required.

– Intermediate knowledge of Access preferred.  Knowledge of SQL preferred.

– Demonstrated ability to produce analytical papers and other written s required.

– Strong organizational skills and follow-through abilities with attention to detail required.

– Demonstrated flexibility, self-discipline and ability to work independently required.

– Ability to work effectively with multiple internal clients and to handle multiple projects and implementation timeframes required.

– Ability to interact effectively with team members at various levels of management required.

– Highly organized, self-starter with proven ability to produce high quality output required.

– Proven ability to operate under changing priorities and demonstrate flexibility and adaptability required.

Education/Certifications:

– Associate degree in business or health care related field. 

– Three years of experience in a health administration setting with an emphasis on provider related activities (e.g. provider data systems, provider registration, provider contracting, credentialing, provider servicing, and provider contracting support) required.

Education Level                      

• High School Graduate

• Years’ Experience: 3

As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.