iBovi – Staffing, Consulting and Recruitment Services Hiring for Yacht Account Manager- Fort Lauderdale, FL Full Time

Primary Responsibilities

• Provide a point of contact for Owner/Captain/Crew for 24/7 support. Regular communication with Owners & Captains is required to ensure total client satisfaction is upheld.
• New client setup, implementation of on-board documentation, standards & protocols.
• Implement vessel management software & Safety Management System on-board ISM/mini-ISM vessels and provide guidance to crew.
• Supervise upkeep of vessel certification & paperwork in liaison with Fleet Administrator, Captains & offic
• Ensure Flag and Class requirements are met and upheld.
• Review regulatory updates and implement as needed into department procedures & documentation.
• Assist with preparation & conduct of company Flag State audits for compliance with regulations (ISM/ISPS/MLC).
• Perform regular audits of vessels software, and on board, to ensure compliance with ISM, ISPS, MLC & relevant regulations. Also to confirm safety & compliance systems are in place, including technical safety audit, and to inspect general condition.
• Visit yachts worldwide to perform on-board internal audits as required by regulations (ISM/ISPS/MLC).
• Assist with development and continual improvement of our internal procedures/software tools & vessel management software (BLUE).
• Facilitate handovers between Captains & Heads of Department.
• Work closely with Yacht Account Manager regarding accounting & annual & monthly budgets.
• Work closely with Yacht Account Manager to ensure proper management & approval of invoices.
• Negotiate & control approvals for significant-cost projects in accordance with vessel’s Purchasing Authority.
• Provide technical consultancy support with vessel surveys & shipyard periods.
• Visit yachts and provide Vessel Visit s to owner on a regular basis.
• Ensure shipyard/marina agreements are reviewed by insurance.
• Provide support with insurance claim management.
• Corporate liaison with shipyards and vendors to verify and negotiate proposal and contracts, and ensure discounts that can be passed onward to clients.
• Visit shipyards to determine quality of work and condition of yard itself.
• Liaison with sales brokers and Owners regarding operational issues and concerns of Owners.
• Attend industry events, seminars & conferences worldwide as required.
• Support new business initiatives as directed.

Requirements:

• Must have prior Maritime experience as Captain or Chief engineer
• Must have valid passport; International travel as required
• Excellent IT skills & strong proficiency in both Mac & Windows operating systems & office software
• Must be available after core business hours, weekends and holidays
• STCW 11/2 Certificate of Competency (Master Unlimited) or STCW 111/2 Certificate of Competency (Chief Engineer Unlimited)
• Competency with MS Excel and Word

Essential Skills:

• Previous experience in luxury yachting is highly preferred
• DPA designation is highly preferred
• Naval architect or Maritime Engineering degree is preferred
• Experience with vessels over 100′ is highly preferred
• Ability to work fluently with Pages/Numbers/Keynote AND PowerPoint is highly important