Hyundai of Silsbee Hiring for Parts Manager at Silsbee, TX Full Time

This is a great opportunity to join Hyundai of Silsbee & help build out your own team from the ground up. We offer the latest technology to enhance our customer’s experience.

Ideal candidates should have 2 years parts counter experience and/or experience working in the retail automotive service department. Must be outgoing, willing to work hard for your customers and provide white glove service.

If you’re ready to join a winning team, we’re ready to invest in your future.

WE OFFER:

• Health insurance
• Work / life balance – great hours & schedule options available
• Work with the latest technology
• 401K matching plan
• Paid vacation and holidays

RESPONSIBILITIES:

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Pulls and fills orders from stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary
• Notifies all necessary parties when special ordered parts have been received
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
• Follows up on back-ordered parts and replenishes assigned inventory daily
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
• Assists outside sales representatives with their order
• Makes sure all internal requests for parts are billed on service repair order

REQUIREMENTS:

• Excellent communication and customer service skills, and able to maintain a professional image and demeanor
• Ability to multi-task in a fast paced environment