Humanity Hiring for Assessment Solutions Consultant – Higher Education (Mexico Remote) Job at United Kingdom Full Time

When you join Turnitin, you’ll be welcomed into a company that is a recognized innovator in the global education space. You’ll join our diverse community of colleagues who are all unified by a shared desire to make a difference in education. So come join us and begin the most gratifying next chapter of your career.

For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Our products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work.

We are looking for a passionate educator to join our Latin America team as an Assessment Solutions Consultant supporting the expansion of Gradescope’s footprint in the region.

More than 110,000 instructors from the leading institutions around the world use Gradescope for online and paper-to-digital grading because it helps them dramatically improve grading and feedback workflows, provides flexible assessment solutions and gives instructors, markers, and administrators valuable insights to guide student success. Gradescope also offers pedagogical freedom to assess students with open ended, and a combination of multiple choice, or ´hot area´graphs for example, it also groups answers automatically for fixed length questions or allows manual grouping of other types of questions to dramatically save evaluation time.

The Assessment Consultant is a sales focused role that requires deep Gradescope product and sales process knowledge. It is a multifunctional role that requires a tight collaborative work with Regional Sales and Regional Marketing team members, as well as with the Training & Implementation team members, to drive business development and sales using a product-led growth sales model (bottoms-up) as well as a traditional top-down sales process with higher education institutions in Latin America.

The product-led growth sales model is based on closing a yearly or multi year subscriptions with an institution, and having positioned that Gradescope is available campus-wide and can be used by all instructors in all departments. It is crucial to have explained and presented a user base expansion licensing proposal to achieve subscription growth the following year (land and expand model).

Given the growth sales model, the Assessment Consultant role requires a challenger mentality that inspires instructors and department heads as well as Academic Vice Deans and Deans to take action (at any point in the academic term) to benefit from the enhanced grading workflows in Gradescope to speed up the assessment of homework, quizzes, and exams and thus speed up giving students actionable feedback in support of the teaching & learning process.

Responsibilities:

• Target and build pipeline in coordination and collaboration with the sales team members (by targeting high usage freemium users) and collaborating through the sales process to progress the opportunities to closure.
• Consolidate customer knowledge and value proposition to drive lead generation and lead activation strategies and activities, including the development of campaign content and timing for the sales team.
• Support sales reps in the first three sales stages of discovery, pitch/demo, and stakeholder alignment by (among other activities) delivering in depth demonstrations of products to align with particular customer needs and interests.
• Consolidate, document and advance your learning of use cases of Gradescope and understanding of the customer’s needs in order to provide relevant product demonstrations to different disciplines including Computer Science, Math, Biology, Chemistry, Physics, Engineering, Business, and Humanities/Arts (among others).
• Analyze usage data to determine account intervention to foster institutional partnerships that guide stakeholders (instructors and administrators) to activate and use Gradescope.
• Monitor adoption and coordinate with Account Managers and Training and Implementation team to drive activation onboardings and workshops.
• Partner with central Growth and Product Marketing to drive initiatives directly and in collaboration with Regional Marketing and the Sales teams.
• Document and analyze results of strategic initiatives, campaigns, and sales tactics to develop internal sales playbooks and provide professional development learning opportunities to the sales team.

Requirements:

• Experience in education (teaching, administrative roles and implementation of edtech is ideal) with in depth knowledge of grading and assessment within higher education.
• Technically proficient with a STEM background preferred, driven to know our ed technology solutions better every day and to research the ed tech ecosystem.
• Work experience in SaaS software companies selling in the Business to Business sales model is a plus
• Fluent in Spanish and English
• Fluency in Portuguese language is a plus
• Ability to excel in a collaborative environment
• Flexibility and comfort working in a fast-paced environment.
• Clear and concise communicator and comfortable speaking to various personas including instructors, department heads, academic technology roles, IT, deans, VPs and Provosts.
• Have grit to drive success with passion and integrity.
• Ability to write eloquently and comfort with speaking in front of small and large groups.
• Analytical and data driven.
• Knowledge of a computer coding language is a plus.
• Growth marketing or Product Growth experience is a plus.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Our Values underpin everything we do.

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  Customer-Centric – We realize our mission to ensure integrity and improve learning outcomes by putting educators and learners at the center of everything we do.

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  Passion for Learning – We seek out teammates that are constantly learning and growing and build a workplace that enables them to do so.

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  Integrity – We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.

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  Action & Ownership – We have a bias toward action and empower teammates to make decisions.

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  One Team – We strive to break down silos, collaborate effectively, and celebrate each other’s successes.

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  Global Mindset – We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!
Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.