Humanforce Hiring for Head of Product – Mobile at Melbourne, Victoria, Australia Full Time

Humanforce provides the market-leading, employee-centred, intelligent and compliant HCM suite for frontline and flexible workforces, offering highly configurable, best-in-one WFM, HR and Payroll – without compromise. Humanforce was founded in 2002 and has built strong foundations with our 2300-strong customer base and over 600,000 users across a wide range of industries, including aged care, child care, hospitality, retail, local government and more. Today, we have offices across Australia, New Zealand, and the United Kingdom.

Our vision is to make work easier and life better by focusing on the needs and fulfilment of frontline workers, and the efficiency and optimisation of businesses.

Humanforce solutions are designed to help clients drive engagement and productivity for their frontline workforce, with an intelligent, cloud-based platform for employers and managers, and a user-friendly mobile app, specifically designed for employees in their flow of work.

We are on a mission to deliver an exceptional employee experience for workforces by offering a compelling employee value proposition and great work effectiveness through connection, development and wellbeing, while delivering intelligent manager automation to drive cost optimisation, increased productivity and growth, and enhance compliance confidence for businesses as they adapt to evolving challenges and objectives.

The Team

Humanforce is growing and we are on the hunt for a Head of Product – Mobile, to join us! This highly impactful opportunity will lead the continued growth and development of our mobile strategy to ensure all the products we build live up to our human-centric purpose. Our product suite includes everything an employee needs to make work easier, like rostering, schedules, onboarding, awards and analytics. We also have some awesome tools designed to create highly engaged, productive and resilient employees, like flexible pay, discounts, savings and budgeting tools to help individuals with their financial fitness!

You will have a team of four awesome Product Managers ing to you, whilst working closely with cross-functional teams, including engineering, design, sales, and customer success, to define and deliver an innovative approach to our mobile experiences for our customers.

Who you are?

We’re looking for a human-centric, Product leader to take our mobile experiences from great to awesome! You’ll have had exposure to leading a product vision, strategy and roadmap for a software mobile product, ideally within the HR/ workforce management industry. You’ll bring a collaborative and people-focused approach to leadership, strong commercial thinking and a deep expertise and understanding of mobile products!

What you will do?

• Ability to set strategic direction across our suite of mobile products. Creating our OKRs, long-term product strategy, key customer metrics and measurements of success
• Working with external vendors that have full industry coverage and ideally have links to the financial well-being space
• Ability to operate strategically and effectively communicate at an executive level.
• Bring strong commercial acumen to all product decisions.
• Lead a team of four awesome PMs and help drive their success through effective leadership principles and goal setting.
• Creating a clear product vision and always thinking of the customer first

Requirements

• 8 + years working in product, a minimum of 2 years experience in a leadership position.
• Deep expertise in mobile products. Ideally, exposure to working on products in the workforce management space, fintech, employee wellbeing space, or financial wellbeing space.
• Experience developing a deep understanding of customer needs, using relevant market data, research and insights to influence decision-making and direction of thought.
• Experience in building and leading a high-performing product team, including Product Managers and Product Owners providing mentorship and guidance to team members to help them grow and develop in their roles.
• Deep understanding of product performance, usage metrics, and customer feedback to continuously improve product features and functionality.
• Creating visibility across the business and determining effective communication strategies across different levels and different stakeholder groups.

Benefits

Our values

• We are bold
• We are all in
• We are customer-obsessed
• We do what we say
• We are good humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

Benefits

• A flexible working environment
• The opportunity to be part of a fast-growing tech company
• A focus on development with access to LinkedIn Learning
• Paid parental leave and Quarterly Wellbeing Days
• Employee talent referral scheme (know great people, be rewarded)
• A fun and friendly culture working with passionate and talented people
• A work environment where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

We are a 2023 Circle Back Initiative Employer and commit to responding to every applicant.