Humana Hiring for Director, Talent Acquisition Operations at Metairie, LA Full Time

Humana is a $90 billion (Fortune 40) market leader in integrated healthcare with a clearly defined purpose to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana is committed to advancing the employment experience and vitality of the associate community. Through offerings anchored in a whole-person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive. Against that backdrop, we are seeking an accomplished and technology-minded leader for the Director of our Talent Acquisition Operations team. In this role, you will be responsible for developing and executing strategies to improve the candidate, recruiting, and hiring manager experience. This includes but is not limited to: managing Talent Acquisition technology platforms, ensuring complaint recruitment processes, elevating brand awareness and leveraging process and data insights improve the hiring experience for candidates, hiring managers and recruiting stakeholders. You will be part of the Talent Acquisition leadership team and will work closely with TA leaders, HR leaders and Business Partners to support stakeholders. This position will to the Associate Vice President, Talent Acquisition, and will directly lead a team of Talent Acquisition Operations TA professionals. This position can be located anywhere within the lower 48 states. A modest amount of travel (generally 10% or less) should be expected.

Key Responsibilities

• Strategic talent partner with strong operational and execution mindset to deliver an intuitive, streamlined recruiting experience focusing on elevating the Join experience for our candidates, hiring managers and recruiters
• Develop and lead multi-year TA technology strategy to deliver cutting-edge technology solutions to increase efficiencies and improve candidate experience
• Maintain TA processes and ensure organizational adherence
• Understand TA regulatory environment, selection practices, and downstream implications when changes occur consulting with appropriate partner groups when necessary including Compensation, Legal, etc.
• Thoroughly analyze candidate lifecycle ensuring optimal efficiency and scalability; identify opportunities for improvement and innovative solution leveraging technology and building influence across Enterprise/HR organization
• Partner with Marketing & Corporate Communications to manage the Talent Acquisition brand strategy
• Lead team that support candidate interview scheduling and career navigation services
• Oversee vendors to understand utilization, best practices and future offerings. Leading new vendor evaluations, for both technology partners and supplemental recruiting resource and ensure a thoughtful and integrated strategy
• Lead implementation, including change management and training with the appropriate internal partners and identify effectiveness over time.
• Deliver real-time analytics and accurate data, and generate insights, about the effectiveness of TA programs
• Communicate knowledge of proven and emerging best practices to business leaders, hiring manager and recruiters
• Apply financial, data analysis, and advanced technical knowledge to forecast and analyze departmental needs and create long-term goals
• Manage recruitment budget

Key Candidate Qualifications

The ideal candidate will have extensive experience (typically 10+ years) in Talent Acquisition or an HR Operations/Technology function bringing expertise in talent acquisition infrastructure and strong knowledge of TA compliance and regulatory environment. This individual will be able to lead diverse, large-scale initiatives working with senior leaders to develop effective recruiting strategies and improve existing programs. In addition, this candidate will possess a bachelor’s degree (required) and will be a strong leader of people with proven success in expanding and elevating the capabilities and performance of the team.

In addition to the above, the following professional qualifications and personal attributes are also sought:

• Demonstrated success in developing multi-year Talent Acquisition strategy/roadmap and leading it through to execution and delivery
• Deep knowledge of talent systems and ability to work in a matrixed environment with HR Partner groups (Compensation, HR Technology, IT, Legal, Compliance)
• Extensive program management experience in leading, planning, organizing, and implementing analysis of program service levels, quality interconnecting process and technology
• Proven record in managing change in a fast-paced, startup environment by leading and energizing others, modeling adaptability, and inspiring strong organizational performance through periods of transformation, ambiguity, and complexity
• Strong analytical mindset with ability to analyze data, draw insightful conclusions and present/ influence senior leadership
• Current or recent experience in a large, highly matrixed company (i.e., Fortune 250), with proven ability to collaborate with and influence leaders and key stakeholders to adopt and participate in strategic change initiatives
• Excellent oral and written communications skills, including the polish, poise, and executive presence that will ensure effective interaction with senior and executive level audiences
• Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs and win their co-ownership in the outcome
• Passion for staying up to date with the latest TA trends and best practices
• A record of success in attracting, developing, and motivating top talent from inside and outside of the organization, and preparing direct s for expanded responsibilities

This is a remote position

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