We’re a financial services organization serving more than 40 million customers across the globe through our Wealth & Personal Banking, Commercial Banking and Global Banking & Markets businesses.
We’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of new opportunities for our customers, our people and our communities.
HSBC Global Services Canada Limited (HGCA), is a subsidiary of HSBC Global Services Limited, owned by HSBC Holdings plc. HGCA provides operational services to countries across the HSBC Group which is the largest and leading international bank in the Canada.
We help companies and individuals across Canada to manage their finances through three global business lines: Commercial Banking, Global Banking and Markets, and Wealth and Personal Banking.
It’s this global connectivity that you will find yourself inspired and collaborating with colleagues not just locally but also across continents and cultures.
About Global Banking & Markets, IT
Global Banking and Markets (GBM) provides financial services and products to corporates, governments and institutions worldwide, building partnerships with them to help them achieve consistent, long-term performance. We use the strength of HSBC’s international network to connect emerging and mature markets, covering key growth areas. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales, and transaction banking.
The Global Banking and Markets Technology team is dedicated to supporting Global Banking and Markets by working in partnership with business leaders who rely on us for delivering innovative, robust, stable platforms to enable their investment and financial solutions for clients. Join Global Banking and Markets Technology and be part of the global connectivity, collaboration and team that spans across 20 countries. The total number of successful production releases surpass some of the biggest blue chip tech companies. Canada is a key location in Global Banking and Markets Technology’s global growth strategy and is receiving global attention for its deliveries.
About the role:
We are changing how software development is done within a bank, and with success.
To give you an idea of what we’ve done in the last year or so here is just one statistic – the number of releases to production:
2014 – around 30
2015 – over 620
2016 – over 5000
2017 – over 10,000
2018 – over 12,000
2019 – over 15,000
2020 – Already over 23,000!
When we tell people this, they usually respond with… “…but this is a bank!” Others in the organisation have called us purple unicorns.
What are we doing?
Our group are building the next generation digital platform for Global Banking and Markets in HSBC. Our product is delivered to external users and to Sales users in over 40 countries. Our current focus has been on Cash FX execution, now we are broadening our scope to other asset classes such as FX Options and Money Markets.
We hope to make the lives of our Sales people much better by improving their experience on the desktop allowing them to spend more time building relationships and advising our customers.
Whilst doing this we are changing the bank in many ways:
We are dealing with lots of legacy systems in the bank, we are strangling some of these and exposing their functionality through APIs
We have a lot of tech debt in our own systems and we are iterating it all of the time, improving the estate whilst delivering business value
In order to move at pace across multiple teams we are breaking down monolithic architectures to smaller services with well bounded business contexts
We are pushing to change how development teams work with other groups in the bank such as infrastructure, security, business risk. We are helping to drive the banks’ wider DevOps agenda and breaking down the silos that have become so prevalent over the last decade
We help other teams to move faster, by showing them simple techniques they can implement immediately to move towards continuous delivery
We are delivery focused, and out of the 100 people we have working on product 80% are in development roles. Our programme and project management function is lean
How are we doing it?
We are agile in its truest sense. We have a vision, we always do the smallest possible thing and iterate on the back of feedback. We are product driven, not project driven.
We relentlessly focus on getting working software in to the hands of users. We are changing everything we do all the time to minimise waste and to get faster.
Our relationship with the business is unbelievable; we operate as a single team and there are no barriers between us. We take pride in the quality of the software we deliver to our users, we are disciplined and move at pace with repeatability, safety and control. We don’t just talk, we do.
Our current technology stack is:
Java on the backend
HTML5 on the front end –
PostgreSQL, Oracle and SQL Server Databases
What are we looking for?
We need your help to continue improving and grow, and that’s what is why we are hiring.
We are not perfect… perfection would stand in the way of progress. We are looking for all sorts of people in our teams, but our focus right now is developers at all levels, from graduates to experts in their field.
In particular, we’re looking for developers who are happy to roll up their sleeves and get stuff done.
If there is something in the way of us getting working software into the hands of our users, we step in and get it moving – whether that means doing some analysis, coding, testing or releasing. Everyone in our team does production support on rotation for a day per month, and everyone also releases code to production.
We value specialism but we don’t have fixed roles – our firm belief is that everyone must contribute to software in production.
We are looking for people who are flexible in their approach and who are happy to try new things and experiment, and be comfortable in throwing experiments away to start again if they don’t work.
We are looking for people that are curious about technology and are happy to play. Some of the people that we are looking for will have played with Puppet, Docker, Clojure, Rust, Haskell, InfluxDB, Go… we don’t use all of these right now but we value new points of view being put across all the time.
You don’t need to have prior experience working for an investment bank. In fact, we’d love to hear from more people working outside banking to see if they can bring a twist to what we do and help us grow our culture.
Responsibilities:
Work with other team members and liaise with nominated business stakeholders when required to ensure that business requirements are fully understood before commencing design and development.
Draw-up detailed technical designs for components in response to business requirements and high-level technical architecture
Implement best-of-breed technical solutions based on agreed technical design, adopting industry standard development patterns and methodologies (including continuous integration and automated unit and integration testing)
Fully test implemented solutions in advance of User Acceptance Testing
Assist (when required) with the deployment of components to development and test environments
Developers in our team are expected to own the end to end delivery of software from analysis through to release to production and support. We work in small iterative cycles and typically release software daily to production.
Everyone in our team releases code to production, everyone in our team raises production change requests, everyone in our team does production support. Everyone.
Participate in intra-day and overnight (rarely, when called) Support.
Requirements
Excellent knowledge of at least one programming language
Experience of SQL and relational databases is essential
Experience of working in unix environments is essential.
Experience of REST services is advantageous.
HSBC Proud
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.
We encourage all Black people, Indigenous People of Canada and people with disabilities to self-identify in their applications. Please contact our Canada Careers mailbox ([email protected]) with any additional inquiries or for support and reasonable accommodations during the selection process.
If this is not the ideal role for you, we invite you to sign up here to our Talent Community so we can update you about job opportunities and career events in your area of interest. We are always looking for people with purpose and ambition who can help build the bank for the future.
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