Housing Australia Hiring for Administrative Assistant at Sydney, New South Wales, Australia Full Time

• Are you an office admin/front house all-rounder looking for your next role?
• Use your administration and front-line customer service skills for success!
• Be part of a dynamic team in an organisation with great purpose.

Housing Australia is an independent corporate Commonwealth entity dedicated to improving housing outcomes for more Australians and is responsible for supporting the delivery of 40,000 new social and affordable homes under the Housing Australia Future Fund and National Housing Accord.

Housing Australia provides finance for community housing providers and new housing infrastructure projects through the Affordable Housing Bond Aggregator (AHBA) and National Housing Infrastructure Facility (NHIF). We also support home ownership by administering the Home Guarantee Scheme (HGS). Housing Australia was previously known as the National Housing Finance and Investment Corporation (NHFIC).

Our purpose is to improve housing outcomes by helping more Australians to access affordable, safe and secure housing.

About the role

The Administrative Assistant is responsible for front office and broader administrative support to the Strategy and Operations team. This includes meeting and greeting visitors, directing calls, and answering general enquiries, managing correspondence, liaising with building management to resolve facilities issues, and other administrative tasks as directed.

This role s directly to the Operations Manager and is also responsible for managing meeting rooms and bookings, providing first level audio-visual support to connect/trouble shoot calls, manage catering as required, and general housekeeping.

Key responsibilities

• Manage the switchboard – answering and redirecting calls and answering general queries
• Welcome visitors
• Manage temporary building access and registration processes
• Manage corporate catering as required
• Organise courier bookings and account management
• General housekeeping of reception area and kitchen/utility room
• Receive deliveries and collect and distribute mail
• Manage meeting rooms and provide events support for internal and external forums
• Provide first level support to trouble shoot AV in meeting rooms, including display of presentations, dial in issues, etc.
• Manage correspondence – reception inbox, Housing Australia’s mail and Australia Post account
• Manage office supplies including stationary orders, etc
• Undertake operational administrative tasks including updating staff leave register
• Provide support for staff travel including booking flights and accommodation as required
• Liaise with building management and contractors in connection with office amenities/facilities
• Support onboarding of new staff including booking building inductions
• Support records management activities as required including tracking event attendance, etc.

Skills and experience

This is a great role for someone who enjoys variety and has previous office admin/corporate front of house experience. You will be the face of the business and will play a supportive role ensuring the office runs smoothy and efficiently.

You will have:

• Experience with a variety of administrative tasks, with strong attention to detail
• The ability to remain calm under pressure, with a proven track record in a client-facing environment
• A service-orientated and collaborative approach to work and dealings with all people
• Excellent verbal and written communication skills
• Strong organisational skills with the ability to work independently with minimal supervision
• Good problem-solving skills with the ability to manage competing priorities
• Proficiency in MS Office suite of programs
• Experience in using AV equipment and comfortable in providing first level support to trouble shoot issues with connectivity, conferencing, presentations, etc

We offer a supportive team environment, and the opportunity to learn and grow, while also making a difference in a purpose-led organisation.

In addition, we will soon be moving to our new office (CBD location). This will be a fantastic working environment for all of our staff encouraging collaboration and teamwork.

How to apply

We would love to hear from you. Please submit your CV, preferably with a cover letter as one document outlining your interest and suitability, via LinkedIn.

We value diversity in the backgrounds and experiences of our team. We welcome applications from Aboriginal and Torres Strait Islander people, candidates with a disability, and LGBTIQ+ candidates.

This role is based in our Sydney CBD office. This is a wonderful opportunity to work in a supportive team environment, while making a difference in our purpose-led organisation.