Housing Advocate Full Time

About The Position

Requirements

• Bachelor’s degree in Social Work, Human Services, or a related field preferred.
• Associate’s degree in Human Services or a related field with a minimum of two (2) years of full-time related experience will be considered.
• High School Diploma or GED with a minimum of five (5) years of full-time related experience working with homeless, underserved, or vulnerable populations will also be considered.
• Experience in housing services, case management, advocacy, community outreach, or human services preferred.
• Experience working with individuals with intellectual and developmental disabilities and/or older adults preferred.
• Bilingual Spanish preferred.
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational, multitasking, and time management abilities.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Ability to interact effectively and professionally with the people we support, families, staff, community partners, landlords, and outside agencies.
• Ability to maintain confidentiality and adhere to program and compliance requirements.
• Proficiency in Microsoft Office Suite, email systems, databases, and other computer applications.
• Ability to work independently and collaboratively within a team environment.
• Passion for ADAPT’s mission and demonstrates a commitment to the non-profit disability sector.

Nice To Haves

• Bachelor’s degree in Social Work, Human Services, or a related field
• Associate’s degree in Human Services or a related field with a minimum of two (2) years of full-time related experience
• High School Diploma or GED with a minimum of five (5) years of full-time related experience working with homeless, underserved, or vulnerable populations
• Experience in housing services, case management, advocacy, community outreach, or human services
• Experience working with individuals with intellectual and developmental disabilities and/or older adults
• Bilingual Spanish

Responsibilities

• Provide housing advocacy, information, referrals, and resource navigation to individuals and families.
• Assist clients with housing applications, subsidy programs, recertifications, and housing-related documentation.
• Support individuals and families in addressing housing barriers, including benefits concerns and landlord/tenant issues.
• Maintain an organized caseload and ensure timely follow-up, communication, and advocacy efforts.
• Document all case activity, client communication, referrals, and progress notes in accordance with agency standards and timelines.
• Conduct outreach and respond to walk-ins, scheduled appointments, and telephone inquiries in a professional and timely manner.
• Research and provide information regarding housing resources, community programs, and supportive services.
• Enter, maintain, and track client information within program databases, tracking systems, and electronic records.
• Assist with intake documentation, file maintenance, scheduling coordination, and follow-up activities.
• Prepare reports, spreadsheets, and supporting documentation for program tracking, internal reporting, and compliance-related activities.
• Coordinate communication with clients, landlords, contractors, community partners, and outside service providers as directed.
• Participate in team meetings, case conferences, outreach activities, presentations, and community engagement efforts.
• Maintain confidentiality and handle sensitive client information in accordance with agency policies and compliance standards.
• Provide general administrative and operational support to the Housing Services team.
• Perform other related duties and special projects as assigned.

Benefits

• paid training
• competitive benefits