Key Responsibilities:
1. **Customer Service**: Greet and assist guests in a friendly and efficient manner, ensuring their needs are met and queries are answered promptly.
2. **Reservation Management**: Assist in managing bookings and reservations, ensuring accuracy and attention to detail to avoid any customer dissatisfaction.
3. **Team Support**: Work closely with other team members to create a smooth and enjoyable experience for guests, collaborating effectively to handle busy periods.
4. **Problem-Solving**: Address any guest issues or complaints with professionalism, seeking to resolve them quickly and ensure customer satisfaction.
5. **Accountability**: Maintain cleanliness and organization in the workspace, adhering to company policies and standards to provide a safe and pleasant environment.
Required Skills and Expectations:
The ideal candidate should have excellent communication skills and a positive attitude. Being a team player is essential, as cooperation with colleagues is crucial in a busy environment. Attention to detail and good organizational skills are necessary for handling reservations and ensuring a smooth operation. A willingness to learn and grow in the hospitality field is expected, as this role is an excellent starting point for building a successful career in this sector.
Experience
0 – 1 Years
No. of Openings
50
Education
12th Pass
Role
Hospitality Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Walk-in interview location
GHUWATI NEAR ABC JUPITRA PLACE 4TH FLOOR CALL ON THIS NUMBER–879887396
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