Home Office Hiring for Associate Business Analyst Job at Sheffield, England Full Time

150038

£30,817 – £33,899

+ DDaT Recruitment and Retention Allowance (RRA)

Permanent

HO – Digital Data & Technology

Digital

Flexible working, Full-time, Part-time

2

Manchester, Soapworks; Sheffield, Vulcan House

The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK.

The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy.

Digital Data and Technology (DDaT) enables the Home Office to keep the UK safe and secure. We design and build the services that help people apply for visas or passports; support policing and counter-terrorism operations; and protect the UK’s borders.

This is an exciting time to be at the Home Office. You’ll have a chance to shape the future and support our mission to deliver exceptional public services that work for everyone.

Our work is guided by these principles:

• We put user needs first

• We value delivery and outcomes over process

• We work in the open

Our flexible working policy ensures a healthy work-life balance. We also nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role.

We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.

We’re looking for a passionate Associate Business Analyst who can bring their skills and experience to our Business Analysis community and help deliver outcomes at the Home Office. You will work within a fast-paced portfolio team – either across several smaller projects or dedicated to one larger programme of work.

An Associate Business Analyst will receive direction from more senior business analysts on task-based delivery but will be responsible for the output. You will make sure outcomes are aligned with the service vision and business strategy by connecting the current and future business models and delivering to the future business architecture strategy or plan. You will also be involved in supporting and informing product iteration, evolution and optimisation.

You will help to develop and enhance stakeholder relationships in order to facilitate collaboration. You will be expected to draw on expertise of more senior colleagues to help you develop technical specifications and plans.

You will be working for the Enablers Portfolio which is responsible for delivering leading edge technology solutions to support the enabling business areas. These include finance, commercial, security, communications and science and research.

The portfolio aims to ensure that business areas can deliver effectively, supported by excellent in-house or Commercial off-the-shelf (COTS) technology solutions providing good value for money. We provide a development and technical delivery function alongside triage, discovery, business and technical governance, project management activities. We also act as the gateway and interface to other areas of DDaT for our business areas to access enterprise wide infrastructure.

Travel to other site(s) will be expected.

Recruitment and Retention Allowance (RRA)

This post is eligible for a DDaT RRA. Successful Candidates with exceptional skills and experience may apply for a RRA up to £2,500. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in-line with departmental priorities and could be reduced or withdrawn at any time.

Responsibilities

Your main day to day responsibilities will be:

• Developing knowledge of key Business Analysis skills (e.g. requirements, engineering, workshops facilitation, process mapping etc) and understanding of BA resources/templates/best practice guidance

• Developing breadth and depth of understanding of a variety of project approaches and software engineering lifecycles (e.g. agile, waterfall, incremental)

• Developing techniques and knowledge around developing acceptance criteria which are scenario-based within processes that support thorough testing

• Understanding and defining the problem to be solved and ensuring strategic decision-making supports business outcomes as well as user needs

• With support, identifying service and process improvement opportunities, contributing to the implementation of proposed solutions

• Setting up and supporting workshops to enable requirements to be identified and clarified

• Drafting requirements/user stories as required to support the delivery of features

• Evidence gathering to support analysis of the business needs including user feedback sent in as the product progresses through its lifecycle

• Supporting the production of periodic performance measures to inform stakeholders and drive discussion around the required service

You will also be expected to carry out the following day to day activities:

• Collaborate with other professions within the scope of delivery to develop understanding of the value of each role in a multidisciplinary team

• Support business process testing, execute test scripts under supervision and understanding the role of testing and how it works

• Evidence gathering to support building any required business case and benefits realisation

• Work towards a BCS International Diploma in Business Analysis

Essential Criteria

You’ll have a demonstrable passion for Business Analysis, with the following skills or some experience in:

• Analytical and problem-solving skills to help you assess and understand problems, break them down and devise and propose new solutions

• Eliciting, analysing and validating subsets of business requirements before peer review from more senior business analysts, in the most appropriate and effective manner and format

• Communicating in a variety of methods, knowledge of when to apply the appropriate method to each scenario/audience

• Building strong relationships with a broad range of people from a varied background (technical and non-technical), and applying proven communication, and analytical skills to ensure the team’s plans and objectives are achieved

• Good interpersonal skills with the ability to understand, empathise, negotiate and influence individuals and groups

• Working as a team player contributing ideas and innovation in a flat team structure

The skills listed above are reflective of the Home Office DDaT Profession Skills and Competency Model (based on the industry standard SFIA framework). Please see below for the relevant skills required for your role:

Change and Transformation

• Business Change Management

• Business Analysis (BUAN) – Level 3
• Business Modelling (BSMO) – Level 2
• Requirements Definition and Management (REQM) – Level 3

Development and Implementation

• User Experience

• User Experience Analysis (UNAN) – Level 2

Relationships and Engagement

• Stakeholder Management

• Relationships Management (RLMT) – Level 2

Desirable Criteria

Ideally you will also have the following skills or some experience in:

• Experience/knowledge of working in the delivery of technology-based projects or been involved in applying techniques to improve operational processes

• Understanding the importance of evidence-based design or analysis

• Developing your skills by being an active member of the team and advocating on its behalf

• Awareness of innovation and what it involves

Must have a Business Degree such as Business Management or BCS Diploma in Business Analysis.

We’ll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Changing and Improving
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Seeing the Big Picture

We’ll assess you against these technical skills during the selection process:

• SFIA – Stakeholder Relationships Management Level 4