Holland & Barrett Hiring for Software Engineer Job at London, England Full Time

We are investing heavily in technology as the key driving force in delivering great customer experience with personalised wellness journeys both online and in-store, along with convenience in service and delivery, and with increasing product propositions.

We are putting our efforts in building the right solutions over buying generic ones, and we embrace automation and testing in all things software, infrastructure and data. We certainly embrace change and drive speed in everything we do.

At the core of every great technology we build is an obsessive attention to detail that makes our tech fast, simple, resilient, secure, operable, observable and scalable.

Every day presents a different challenge, but is filled with fun, teamwork and passion to succeed and surpass every expectation. We work hard in Holland & Barrett because we love the work we do, we love the people we do it with, we know we can count on each other to deliver and especially because we know the tech we build makes a difference for customers.

Join us and see how far you can go…

Location: London – Remote working

Main Responsibilities:

• Address issues regarding availability of the application
• Diagnose issues related to quality of data
• Collaborate with other teams to correct data issues
• Troubleshoot issues with indexing of data
• Troubleshoot issues related to relevancy or Api responses
• Be first line of assistance when issues happens
• Communicate with interested parties on progress of issue resolution
• Build tools to help diagnose/correct/prevent issues
• Build a Knowledge Base for future troubleshooting

• Excellent problem-solving skills and Documentation Skills.
• Customer service skills.
• Good communication skills (Verbal & Written) and ability to work within a 24×7 support environment.
• Needs Elasticsearch knowledge
• Needs .Net knowledge
• Good to have Kafka and Kubernetes/Docker skills

Technology Incentive Scheme – we offer different bonus schemes for all grades in Technology, starting at 10%.

Learning and Development opportunity with Holland & Barrett is a great base for career development long term.

Career progression

Pension company contribution

Your wellbeing is paramount so you can get away and take 28 or 33 Days Holiday per year.

Refer and Earn Scheme – as we’re growing you can earn money by referring people to join us from your network.

Epic Extras gives you access to exclusive benefits, free advice and savings from a range of retailers and providers.

Stay healthy with Discounted Products – from day one you’ll get a 25% discount (on top of other promotions) when you shop at H&B on anything that you buy.

We all need a little help sometimes, so we offer Free 24/7 Confidential Advice & Colleague Welfare.

Mental Health First Aiders – we have lots of qualified Mental Health First Aiders because its all about your health & wellbeing.

We have colleague Reward and Recognition Schemes, so your hard work and loyalty won’t go unnoticed.

And many more!

• Holland & Barrett is one of the nation’s most loved and trusted brands, known for offering quality health food, vitamins and supplements all sold by highly trained and qualified advisors.
• Bucking the current trend of high street retailers, we forecast significant growth and expansion plans in the coming years, with considerable investment going into all areas of the business. We certainly embrace change and drive speed in everything we do. Every day presents a different challenge, but every day is also filled with fun, teamwork and passion to succeed and surpass every expectation.