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Key Responsibilities:
1. Customer Service: Greet and assist passengers at check-in and boarding gates, addressing their inquiries and ensuring a smooth travel experience.
2. Check-In Operations: Manage the check-in process for passengers, verifying tickets, and checking in baggage according to airline procedures.
3. Baggage Handling: Ensure the safe loading and unloading of passenger baggage, while maintaining accurate records.
4. Safety Compliance: Adhere to safety regulations and protocols, helping to maintain a secure environment for passengers and staff.
5. Coordination: Collaborate with various teams at the airport, such as security and maintenance, to facilitate efficient operations.
Required Skills and Expectations:
Candidates should possess excellent communication skills to interact effectively with passengers and colleagues. A friendly and approachable demeanor is crucial for providing outstanding customer service. Attention to detail is essential for accurately managing check-in and baggage processes. We expect candidates to be team players, adaptable, and capable of working in a fast-paced environment. The ideal candidate will have a positive attitude and a readiness to learn about the aviation industry while contributing to a safe and enjoyable experience for all travelers.
Experience
Fresher
No. of Openings
98
Education
12th Pass
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
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