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We are looking for a Ground Staff Executive to join our team in Kolkata. This role is ideal for individuals who are passionate about the aviation industry and enjoy working directly with customers. No prior experience is needed, making it perfect for recent school graduates.
Key Responsibilities:
– Customer Service: Engage with passengers at various points like check-in or boarding, ensuring a smooth and enjoyable experience.
– Baggage Handling: Manage the loading and unloading of luggage, ensuring safety and compliance with regulations.
– Ticketing Assistance: Help passengers with their inquiries related to bookings, cancellations, and other travel-related issues.
– Coordination: Collaborate with other departments and team members for effective communication and problem-solving.
Required Skills and Expectations:
Candidates must possess a positive attitude and excellent communication skills, as interacting with passengers is a key part of the job. A basic understanding of customer service principles is essential. Teamwork is crucial; you should be able to work well with others in a fast-paced environment. Attention to detail is important to ensure safety in baggage handling and accurate information when assisting customers. Flexibility in working hours is expected, as this role may require shifts, including early mornings, evenings, and weekends. A willingness to learn and adapt is important for personal and professional growth in this dynamic industry.
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Experience
0 – 1 Years
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No. of Openings
40
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Education
10th Pass
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Role
Ground Staff Executive
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Industry Type
Hotel / Travel / Airline / Hospitality
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Gender
[ Male / Female ]
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Job Country
India
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Type of Job
Full Time
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Work Location Type
Work from Office
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Face interview location
KOLKATA
