The Team/Department
The HR/People Directorate is responsible for Human Resources, Volunteering and Workforce Development. The Directorate supports the organisation in a variety of ways through the creation and implementation of the organisation’s People and Workforce Development Strategy, which includes our ambitious HR Strategy.
Primary Job Purpose:
To work closely with the Director of People & OD and the Executive Assistant with a variety of projects and responsibilities including the implementation of a new People & Organisational Development Strategy aimed at ensuring the organisation has a highly skilled, capable, and healthy paid and unpaid workforce.
To lead on and be accountable for the delivery of a successful ‘Agile and Skilled’ Strategy, led organisationally by the Director of People & OD, as part of the wider People & Organisational Development Strategy, ensuring that all staff employed by the organisation have access to the right level of skills development and support to be effective in their roles and provide an outstanding service regardless of their role or responsibility.
To lead on and be accountable for the delivery of a successful ‘Sustainable Workforce’ Strategy, led organisationally by the Director of People & OD, as part of the wider People & Organisational Development Strategy, working closely with the People Services Manager to review and improve all elements of the Employee Lifecycle particularly in relation to:
providing an effective and responsive recruitment and onboarding service
collecting, analysing and providing high-quality accurate and up-to-date workforce data reports on a regular basis
monitoring mandatory training requirements, escalating where required to maintain achievement of organisational targets
supporting initiatives that enable good levels of job satisfaction and an excellent employee experience
C1: Customer Focus:
To support the organisation to achieve and embed its ambition to become a Learning Organisation through encouraging organisation-wide coaching and mentoring opportunities both formal and informal, whenever and wherever possible
To own responsibility for the collection, collation and analysis of evaluation feedback, providing evidence-based recommendations for improvements, ensuring that the impact and outcomes of internal training and development is measured both qualitatively and quantitatively, to demonstrate return on investment and organisational expectations
To work closely with the relevant Nurse Consultants in relation to clinical development programmes including Trainee Nursing Associate Apprenticeships, Preceptorships, rotational programmes including doctors etc., keeping self and others up-to-date with national and local developments.
To take responsibility for the management, coordination, quality, partnership arrangements and in some cases, the delivery of Apprenticeship programmes (in consultation with the Director of People & OD) including monitoring and reporting back on the current and projected apprenticeship levy spend.
HR/People & Development Partner JD – December 2021
C2: Self-Management and Problem Solving
To contribute and influence improved workplace performance at individual, team and organisational level, ensuring staff (and some volunteers) development is fully aligned to strategic ambitions and objectives and support the organisation to maintain its CQC rating of ‘outstanding’
To play a key role in the digital transformation of HR/People Directorate, identifying and implementing ways to automate systems and processes, capitalising on the opportunities linked to the HRIS (Cascade IRIS)
To utilise information gained from completed APP3s (Appraisal process), to identify and deliver organisational training needs taking advantage of economies of scale opportunities where feasible
To support the workforce to become agile e.g. able to work across different settings and environments, upskilling where necessary
To put in place effective evaluation systems which measures both impact and quality to ensure that all staff and volunteer in-house training and development is providing value for money and suitable return on investment.
C3: Working with Others
To review and refresh the organisation’s arrangements for Care Skills development, ensuring that all care staff are reminded of key components of their role including adherence to their professional code, freedom to speak up and the need for careful drug calculations and other pharmacy good practice.
To work closely with the Workforce Data Associate Partner, to ensure that staff training and development is digitalised as much as possible to enable accurate and up-to-date recording and reporting including internal and external training and development, relevant KPIs and costs associated with staff career progression.
To chair of the Workforce Development Committee, ensuring that all agreed actions and objectives are completed/achieved
C4: Continuous Improvement
13. To work closely as one team working together with the Director of People & OD, People Services Manager, HR/People & Inclusion Partner and Strategic Volunteering Partner to:
Ensure the workforce is highly competent, skilled and agile across all areas (care and non-care) within their respective roles
Ensure that the HR/People Directorate is highly effective, operating a first-class service at all times
To support HR-related organisation wide initiatives that encourage greater use of technology and a conscious move away from paper-based processes.
To undertake a number of ad hoc projects, bespoke pieces of work to support the achievement of the People & OD umbrella Strategy as well as the separate strategies and delivery plans contained therein.
To be responsible for the maintenance and development of own CPD. Actively seeking to develop skills and knowledge through reading, reflection and attending both internal and external teaching courses.
HR/People & Development Partner JD – December 2021 4
P1: Professional/Expert Requirements
To retain professional membership with the Chartered Institute of Personnel Development (CIPD) and to fully comply with the professional standards associated with the status.
To keep up-to-date with professional knowledge and changes in HR best practice.
M1: Supervising, Mentoring and Coaching Responsibilities
Coach and/or mentor individuals within the organisation as appropriate and in line with organisational requirements.
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Hired Limited is an Equal Opportunities Employer.
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