Hire-online Hiring for Call Centre Agent – Work from home Full Time

We’re recruiting for Customer Service Advisors working from home (fully remote).

Work from home fully remote and telephone experience isn’t essential. Career progression available.

Customer Service Advisor benefits:

Work from the comfort of your own home – this is a fully remote role

• 40 Hours per week, permanent contract
• Amazing discounts on TV/Broadband/phone packages for employees
• Up to 30% off mobile phone packages for employees and Friends and Family
• Fantastic PureGym Discount
• Amazing regular incentive prizes for top performers
• Fortnightly Pay
• Career Development – we’ll give you the support and access to top class training materials to help carve out your future career.
• Benefits and discounts with local and national suppliers
• 28 days paid holiday per year
• Refer a friend incentive – earn up to £200 per successful referral PLUS additional incentives monthly
• Free healthcare cover for you and your dependents with pension (after one year)
• Training is included to prepare you for this role.

Customer Service Advisor role:

• You’ll be helping customers who’re having problems with their services. Each call can be very different. You might be helping people to understand their bills, getting them back online when their connection goes down, or talking them through our products and how to use them.
• It’s not always easy. Sometimes customers can be frustrated that they’ve lost connection or their bill’s more than expected. It’ll be your job to calm the customer and fix the problem
• Taking Inbound calls (approximately 20-40 a day)

• You will navigate through multiple systems whilst talking to the customer, so multitasking and computer literacy is key for this role

Customer Service Advisor pay:

£9.50 per hour, pay relates to applicants ages 23+. This is a work from home role.