Hilton is Looking For Housekeeping Supervisor at Calgary, AB Full Time

A Housekeeping Supervisor with Hampton Inn & Homewood Suites by Hilton is responsible for leading, training and supervising Room Attendants and Housepersons in the hotel’s continuing effort to deliver outstanding guest service, cleanliness and financial profitability.

What will it be like to work for this Hilton Worldwide Brand?

One of the most recognized names in the industry, Hampton Inn & Homewood Suites by Hilton offers travelers a world of authentic experiences. Hilton remains an innovative, forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected. From inaugural balls and international award galas to business events and personal moments, Hilton is where the world makes history, closes the deal, toasts special occasions and gets away from it all.

Hampton Inn & Homewood Suites by Hilton are two of Hilton Worldwide’s twelve market-leading brands. For more information visit www.hiltonworldwide.com.

If you understand the importance of upholding a brand’s reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hampton Inn & Homewood Suites by Hilton .

What will I be doing?

Specifically, you would be responsible for performing the following tasks to the highest standards:

Lead, train and supervise Housekeeping team members on a floor or designated area to ensure all rooms and public areas meet established cleanliness and quality standards

Assess room inventory, assign rooms for cleaning, and inspect rooms

Verify and status and/or discrepancies of rooms

Communicate and coordinate with Property Operations/Engineering to ensure efficient maintenance and repair of items related to guest rooms and public areas, as needed

Monitor payroll s, work schedules, lost and found program, stock rooms and carts and designated inventories, as needed

Assist in performance evaluations of Housekeeping team members, as needed

Respond to special guest requests in a timely, friendly and efficient manner

Adhere to Company Brand Standards

Ensure high levels of communication are maintained between the Housekeeping department and all other departments, particularly the Front desk

Ensure full compliance with health, safety and loss prevention standards

Assist other departments wherever necessary and maintain good working relationships

Complete any other work related task as requested by the hotel management team

What are we looking for?

To successfully fill this role, you should be able to demonstrate the attitude, behaviours, skills, and values that follow:

Minimum of one year previous experience in Hotels, housekeeping supervisory is preferred.

Excellent leadership, interpersonal, and communication skills

Organization, planning skills and the ability to prioritize

Commitment to accuracy and detail

Positive attitude

Flexible schedule; must be able to work nights and weekends.

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

H Hospitality – We’re passionate about delivering exceptional guest experiences.

I Integrity – We do the right thing, all the time.

L Leadership – We’re leaders in our industry and in our communities.

T Teamwork – We’re team players in everything we do.

O Ownership – We’re the owners of our actions and decisions.

N Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes in our Team Members:

Living the Values

Quality

Productivity

Dependability

Customer Focus

Teamwork

Adaptability

What benefits will I receive?

You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.