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Customer Services & Support

Heritage Hotel Group Hiring for Front Desk Agent at Chico, CA Full Time


Job Description

We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Register and assign rooms to guests
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from departing guests
  • Keep records of occupied rooms and guests
  • Communicate pertinent guest information to designated departments

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills

Job Overview

  • ID: 397692
  • Date Posted:
  • Location:
  • Job Title: Heritage Hotel Group Hiring for Front Desk Agent at Chico, CA