Herbaland Naturals Hiring for Quality Control Manager at Richmond, BC Full Time

Who we are:
Herbaland’s mission is to bring health and wellness to everyone by creating natural health products that are functional, sustainable, and environmentally friendly, all while ensuring prosperity for our employees. We are committed to creating products you can trust by using only the best, ethically sourced ingredients, minimizing our impact on the planet, while also supporting and giving back to our community.

This is the root of who we are and what we do, and recruiting is a part of how we can achieve that. Our hopes are that all our employees share the same mindset and perseverance towards our shared goals.

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Summary: *
The Quality Manager position ensures that quality standards and procedures are met and aligned with legislation and customer specifications. This individual is responsible for managing the organization’s quality assurance policies and controlling new product development processes. The Quality Manager position will also establish performance standards, procedures, and audit controls in order to meet business requirements, as well as Identify and implement process improvements to increase the efficiency, effectiveness, and food safety and quality of company operations.

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Equal Employment Opportunity*
Herbaland provides equal employment opportunities in all its recruitment and selection processes. All qualified applicants will receive consideration for employment without any discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.

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Core Competencies – described in detail below*

• Customer Focus
• Food Safety
• Communication
• Energy & Stress
• Teamwork
• Quality Orientation
• Time Management

• Adaptability/ Flexibility
• Creative and Innovative Thinking
• Decision Making and Judgement
• Planning and Organizing
• Problem Solving
• Result Focus
• Accountability and Dependability
• Ethics and Integrity
• Mediating and Negotiating
• Providing Consultation
• Leadership
• Coaching and Mentoring
• Staff Management
• Enforcing Laws, Rules and Regulations
• Mathematical Reasoning
• Development and Continual Learning

Job Duties:

• Provide leadership developing and directing quality improvement initiatives for all company products and services.
• Monitor Quality systems and advise executive team on system performance; publish statistics regarding performance against set goals.
• Perform gap analysis between applicable and current ISO standards; establish and implement a quality plan to bring the company into ISO compliance.
• Perform internal Quality audits that are compliant with corporate policies, practices, and procedures.
• Collaborate with client-facing Quality representatives to ensure full customer satisfaction with the company’s products and services.
• Establish and maintain a Quality program for monitoring supplier quality, including audits, controls, and other qualifiers.
• Establish and maintain a Quality Control Management System Manual for implementing safety and quality for all products
• Conduct risk analyses, verification, validation activities, and formal design reviews, as applicable.
• Support new product development and continuous improvement and by integrating quality control tools into processes.
• Promote and advocate quality achievement and performance improvement across the organization.
• Act as liaison with customer auditors and assume responsibility for ensuring corrective actions with customer specifications.
• Ensure ongoing compliance with local, national, and international standards and legislation.
• Persuade staff to adopt and incorporate quality methods into their work.

• Create and maintain Quality control documentation.
• Identify relevant Quality training needs and opportunities.
• Maintain a constant awareness of company profitability, including budgetary control issues.
• Prioritizes sustainability and the environment when engaged in business relations

Requirements:

• University degree or recognized degree in BC
• Minimum 5 years of quality manager experience – directly working with quality systems, regulations, guidelines, and associated standards.
• Direct knowledge of Quality methodologies.
• Must possess excellent communication skills for liaising and communicating with vendors, customers, and internal departments.
• Practical experience with risk management, product testing, capability studies, and control plans.
• Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.
• Highly motivated and self-directed capable of multi-tasking, and able to work with minimal supervision.
• Extremely detail-oriented and analytical thinker.
• Able to interface directly with cross-functional teams.
• Ability to create and review technical documentation, including project plans, test procedures, and design documents.
• Able to develop, review, and maintain metrics and quality audits.
• Strong problem identification and problem resolution skills.
• High level of proficiency with Microsoft Office productivity suite.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
• Strong work ethic and positive team attitude.
• Reduce environmental impact whenever possible

Work Conditions:

• Travel is required.
• Ability to attend and conduct presentations.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.

Training
On the job training will be provided and evaluated upon completion.

Benefits and Compensation

• Competitive compensation plan
• Annual performance bonus
• Free products so you can perform at your best and promote a healthy lifestyle
• Extended Health Plan – Including Life Insurance, Heath, Dental and Vision
• 5-Year of Employment Bonus
• Herbaland Scholarship
• Referral bonus program incentive
• Fitness Subsidy
• Education fund
• Paid volunteer days
• Birthday gift card
• Summer food trucks

Job Type: Full-time