SALARY: £20,000-£24,000
ABOUT US
Healios is a leading digital healthcare company, bringing the whole family together to maximise long-term outcomes and wellbeing. At Healios our mission is to bring exceptional healthcare to anyone, anytime, anywhere. We reimagine the way children, young people, and adults access and receive mental health services by blending the best of technology with specialised clinical expertise and a personal human connection. At Healios, we transform mental health and neurodevelopmental services by providing quicker access to assessment, faster access to evidence-based psychological therapies, and earlier intervention to create a unique online experience – healthcare that fits around the lifestyle and circumstance of the family to get the right care when and where they need it.
We are an organisation that allows our staff to make a real difference not only in reshaping how mental health issues and emotional wellbeing services are delivered across the UK, but also in the lives of those individuals and families who need our support. Our teams are friendly, focused and passionate about making a positive difference to our patients and their families.
We encourage our teams to constantly push for better outcomes and we embrace change to assist in the development of the company. Everyone’s input and opinion matters to us and we work in an environment where this is encouraged.
THE OPPORTUNITY
The Learning & Development Coordinator will have a central role within the company, supporting the L&D team in the delivery of the L&D strategy for the whole business. This includes day-to-day coordination of learning activities, providing guidance and support to employees, and managing the online learning system, and supporting a variety of projects across the employee lifecycle (e.g. onboarding, employee and leadership development, mentoring programs, digital learning resources and live learning experiences).
Collaboration and flexibility are essential elements of our work. The Learning & Development Coordinator will:
Support the L&D team with data, reporting & metrics analytics from learning activity
Own the monitoring of mandatory training completion reporting using a combination of LXP data and data analysis via desktop tools (Google Sheets)
Act as the first line contact point for employees with learning queries, resolving problems and seeking feedback to continually improve the employee experience
Act as the in-house expert for our new Learning Experience Platform (LXP)
Support our teams with creating and administering content within our LXP
Own the coordination and maintenance of the centralised learning and development schedule
Assist with live learning event set-up & running sessions (via LXP and virtual classroom and occasionally in our London office)
Own the maintenance of Personal Development Support Fund requests via the LXP
Administer regular Performance & Growth framework cycles via our HRIS, HiBob
Assist in employee engagement survey creation, administration and analysis
Assist with preparing Learning & Development presentations for sharing across the business
Assist with identifying external curated learning resources
WHAT WE WILL PROVIDE FOR YOU
A collaborative culture where curiosity, creativity, experimentation and innovation are fostered
A highly motivated and energetic team bringing a wide range of talents, experience and knowledge to solve complex challenges
Autonomy to shape and design world leading clinical pathways that harness the power of combining technology with evidence-based interventions and a human touch
Opportunities to grow and further develop your professional interests
A culture that challenges the status quo in pursuit of providing exceptional healthcare and an unrivalled experience for the clients and families we support
WHAT YOU WILL BRING TO HEALIOS
Analytical skills and comfort with data analysis and interpretation
Proficient with Excel / Google Sheets – formulae, e.g. Vlookup, Pivot tables etc
Excellent attention to detail
Proactive and self-motivated
Excellent at collaboration and communication
Proven administrative skills
Comfortable learning new tools
Appetite to learn / employ modern workplace-learning approaches
Real passion for supporting people to improve their lives
A desire to become part of a collaborative environment and share knowledge and learning for the benefit of all
A curious mind-set that underpins your continuous drive to challenge the status quo for achieving better outcomes
Flexibility to support our mission of bringing healthcare to anyone, anytime, anywhere
A commitment to ethical practice and adherence to the highest standards of safeguarding of adults/children
Excellent computer skills
GREAT TO HAVE
Experience of working in a previous Learning & Development role
Worked in a service where learning was delivered digitally
Experience developing effective presentations
WHAT WE OFFER
Salary Banding: £20,000-£24,000
25 days holiday plus bank holidays
Enhanced Maternity package – which includes an additional benefit of a 3 months phased return to work paid at full salary
Flexible, home based role
Contributory pension scheme
Work laptop & phone
CPD courses available
PRE- EMPLOYMENT CHECKS
As part of our pre-employment checks, all employees of Healios will be asked to have a Disclosure and Barring Service (DBS) check. Dependent on your role within the business, this will either be an Enhanced, Standard or Basic. You will also be asked to provide two professional references as a minimum.
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