HeadsUp Healthcare Hiring for Staffing Associate/Healthcare Appointment Setter – NOT Recruiting role at Jacksonville, FL Full Time

HeadsUp Healthcare is looking for a Staffing Associate (Appointment Scheduler) in our Tampa, FL office to support our Dental, Doctor, and Leadership Teams. HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.

Roles and Responsibilities:

• First point of contact for claimant and client for all initial scheduling of medical or dental appointments – Sets the expectation
• Routinely speak with patients and providers offices simultaneously to effectively set up appointments
• Request, send, receive, and follow up on critical documentation via email and fax
• Must document and save all correspondence and documents to secured company file
• Other duties as assigned

Required skills and abilities:

• Ability to work well individually and in a team environment.
• Ability to troubleshoot and solve problems.
• Analytical ability with adept research skills
• Exceptional communication skills (written and verbal)
• Must be able to multi-task, follow procedures and have active listening skills
• Intermediate level skills in Microsoft Outlook and all MSOffice essentials
• Must be able to adhere to company’s physical & information security standards along with training requirements.

Education/Experience

• 6 months – 3 years medical or dental experience
• Contact Center experience a plus
• High School Diploma or GED

Company Description

HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries.

We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.

HeadsUp Healthcare is patient-first specialty managed care company for injured workers focusing exclusively on above the neck injuries. We offer a generous benefit package including Medical, Dental and Vision benefits, paid time off, and opportunity for a 401K. We’re looking for talented and professional team members to provide superior customer care.