HC Muddox Hiring for Customer Service Representative at Sacramento, CA Full Time

CUSTOMER SERVICE REPRESENTATIVE

$20 – $25/hour Depending on Qualifications and Experience

Customer Service Representative Req ID 14701

City: Sacramento State: CA

H.C. Muddox joined Pacific Coast Building Products in 1980 and now supplies a large distributor network with clay products that include standard face brick, thin brick, flue liners, pavers, pool coping, and structural brick. H.C. Muddox also offers custom shapes, sizes and colors in a range of products.

WHAT THIS ROLE LOOKS LIKE: Under supervision of the Regional Sales Manager and National Sales Manager, this position supports Outsides Sales Representatives and Customers. This position requires providing sales assistance, general customer service over the phone and in person to commercial and retail customers, dealers, and truck drivers. This role is responsible for supporting and demonstrating the Core Values of Integrity, Safety, Respect, Customer Focus, Quality, Innovation and Financial Success. Performs other related duties as assigned.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High School Diploma or equivalent combination of education and experience.
• Three years of prior experience in customer service, administrative and/or general business operations preferred. Experience in masonry industry a plus.
• Engaging verbal and written communication skills with ability to effectively and efficiently communicate with the sales team, contractors, dealers, customers and superiors.
• Valid Driver’s License.
• On the job training experience is required to be able to perform duties.
• Basic math skills and computer skills a must. The ability to use SAP, SalesForce and masonry
• Predictable and Regular attendance is required.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequently required to use hands to finger, handle or feel; Reach with hands and arms; talk and listen; stand, walk, and sit.
• Lifting up-to 50 pounds
• Frequently drive a personal vehicle to visit customers as directed, up to 20% travel time.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Office environment with moderate noise
• Exposure to weather conditions on periodic ventures into plant for stock/product review.
• Outdoor weather conditions; extreme temperatures.
• Wear mandatory and/or other appropriate personal protective equipment (PPE), when needed.

APPLY :

https://www.buildingproductscareers.com/PABCO_CLAY/job/Sacramento-Customer-Service-Representative-Req-ID-14701-CA-94203/1075985700/

Company Description

Founded in 1878, H.C. Muddox has taken its vast, rich clay reserves and created some of California’s most historic structures.

H.C. Muddox joined Pacific Coast Building Products in 1980 and now supplies a large distributor network with clay products that include standard face brick, thin brick, flue liners, pavers, pool coping, and structural brick. H.C. Muddox also offers custom shapes, sizes and colors in a range of products

Founded in 1878, H.C. Muddox has taken its vast, rich clay reserves and created some of California’s most historic structures. H.C. Muddox joined Pacific Coast Building Products in 1980 and now supplies a large distributor network with clay products that include standard face brick, thin brick, flue liners, pavers, pool coping, and structural brick. H.C. Muddox also offers custom shapes, sizes and colors in a range of products