Hatch Hiring for Account Manager Job at Sydney Full Time

This is a Sales role with on of Australia’s leading startups, that has completely disrupted the Accounting and Finance industry. Recently funded with $50m USD of Series C funding

— Ignition —

That’s right, that amazing app that you probably use to get all those things delivered straight to your door.

What this role @ Ignition offers you the opportunity to do…

• Be a part of scaling a SaaS business, joining in hyper-growth mode
• Work with a team that check their ego, who are collaborative, open and transparent
• Support flexible working, from office reimbursement and mobile allowance to allow you to set yourself up safely to work from home

Competitive Salary Range

The average total comp (cash + bonus) for this role in the Sydney market is $100,000 – $120,000 per year. + Startup Equity.

More About the Role @ Ignition

The Account Management team is responsible for Ignition’s long term revenue growth, retention, and customer partnership channel in the APAC region. The Account Management team is a dynamic and fast-paced environment, and is the core relationship point for our customers with the company, and a large revenue driver. The Account Management team is also a channel for customers to provide input into the future development of the product, manage customer queries, and transition new clients into product champions.

If you don’t think you’re a perfect fit, you should still apply!! No matter what you know, you’ll be learning all the time and the Ignition team will be there to help.

Seniority – Junior – A role for someone with some basic skills, good motivation, and ability to learn. Typically less than 2 years of experience is required.

Core Responsibilities

• Customer Advocacy and Feedback – Advocate for customers by providing feedback to internal teams on how to better meet customer needs
• Relationship Building – Maintain trusted relationships with key stakeholders to help them achieve their goals, and grow revenue and usage.
• Account Retention and Expansion – Proactively identify opportunities for expansion and limit risk of churn by collaborating with clients to deliver on actions.

Strengths

• Prioritization – Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
• Flexibility – Copes with changes and ambiguity in varying circumstances and can adapt behaviour effectively
• Verbal communication – Speaks clearly to convey information effectively to a target audience.

Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Ignition

Applying here is the first step in the hiring process for this role.

Note: This is a role with Ignition, not with Hatch.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

Job Type: Full-time

Salary: $100,760.00 – $120,820.00 per year

Schedule:

• 8 hour shift

Supplemental pay types:

• Performance bonus