Harvard University Hiring for Program Education Coordinator at Boston, MA Full Time

Under the direction of the Assistant Director of Certificate Programs, Postgraduate Medical Education (PGME), this individual will work with Education Managers on the curriculum and student management of assigned blended learning programs and assist with all aspects of curriculum production and student management. Main areas of responsibility: Work with Education Managers to manage 3, 6- or 12-month longitudinal, blended-learning (online and in-person) programs. Serves as primary course coordinator, planning and scheduling webinars, coordinating content with the Education Team, and as acting as liaison for internal and external constituencies, including students, faculty, teaching assistants, and administration. Work with Program Operations to manage the workshop curriculum and materials production for new and existing programs. Enrollment Management: works with Admissions Coordinator in the daily and long-term planning of admissions and registration for assigned programs; sends welcome letters to enrolled learners and assists in onboarding learners to programs Curriculum Delivery: Works with Education Managers and program faculty to update course curriculum, including material for online lectures, webinars, workshops and assignments. Tracks development of schedules and educational materials for the workshops; distributes materials to participants and advises participants regarding materials they must purchase and/or prepare in advance. Facilitates delivery of curriculum to workshop participants and coordinates with on-site hosts and operations manager to ensure success. Maintains online library and scheduling of curriculum materials including assignments; coordinates preparation of on-line course material and prepares materials for uploading to the courses’ websites. Manages and processes honoraria for lectures and instructional services and prepares necessary paperwork for payment on a timely basis. Works with Education Managers to modify and update online curriculum as needed throughout the course. Prepares materials for uploading and ensures they are available to all students and faculty on a timely basis. Manages systems for monitoring student progress and engagement; supports distribution of students’ certificates upon successful completion of the program in coordination with operations team . Interacts with students from various sites globally, answering and/or triaging questions, coordinating requests for telephone meetings and/or Skype meetings and updating them on their status with academic and attendance requirements Coordinates regular webinars and web-based office hours for students in various time zones with faculty in Boston; ensures that all technical questions are answered and that each student is able to access webinars and office hours; ensures that webinars are recorded and uploaded to the Learning Management System. Serves as primary webinar facilitator. Prepares, distributes, and compiles on-line satisfaction and learning surveys for each workshop and the courses in general. Assists in identifying key areas for improvement and recommends appropriate changes. Student Support: Serves as primary student contact after program acceptance. Ensures continuity of experiences; meet with international students to troubleshoot/advise on program questions; prepares letters of enrollment, workshop attendance, verification letters for students; General Support: Work with Education Team to ensure that all webinars and workshops are staffed. Participates in other activities and completes other projects as directed.

Basic Qualifications

3+ years related experience

Additional Qualifications and Skills

Bachelor’s degree preferred. The successful candidate will have customer service skills; cultural sensitivity; will be highly organized. MS Office Suite programs a must

Additional Information

This is a two-year, fully benefits eligible, term position with possibility of extension contingent on work performance and continued funding to support the position.

This Staff role may start as a remote position due to the COVID-19 pandemic and while restrictions are still in place. The current remote nature of this role is considered temporary and may change as the University continues to evaluate options. While we continue to monitor the evolving COVID-19 guidelines, local on-campus work may be expected for some roles. Harvard Medical School does support flexible schedules, subject to individual departments’ business needs.

Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

Harvard University offers an outstanding benefits package including:

Time Off: 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.

Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.

Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Job Function

General Administration

Location

USA – MA – Boston

Job Code

403040 Coordinator II

Sub-Unit

–

Department

Postgraduate Medical Education

Time Status

Full-time

Salary Grade

055

Union

55 – Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Schedule

40 hours/week | Monday-Friday | 8:00am to 5:00pm

Commitment to Equity, Diversity, Inclusion, and Belonging

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.