Harvard University Hiring for Admissions Coordinator at Boston, MA Full Time

Reporting to the Senior Admissions Manager, PGME Certificate & Master’s Programs, the Admissions Coordinator supports the admissions process for assigned programs. Duties include management of the application review process and recruitment activities, tracking candidates through acceptance, documenting the selection process, and facilitating pre-admission correspondence with applicants and students. This position acts as primary customer service point of contact for pre-admitted students, including general program and application inquiries. This position includes an emphasis on engaging the student audience and facilitating conversions. Utilizing Salesforce, the Admissions Coordinator manages the organization of application materials for faculty and administrative leadership review, creates and maintains a shared tracking system and database for review committee access, and processes formal letters of acceptance and visa verification letters in a timely manner. Assist with efforts to ensure successful onboarding of applicants prior to matriculation and support the team’s financial operations; tuition payments, invoices, discounts, and scholarships. Responsible for the compilation and sharing of relevant data with the marketing team to assist with inbound marketing efforts – as well as assisting with info session webinars and other programming, as needed. Engage in admissions and program related projects and meetings with faculty, marketing, education, and operations teams as needed. Assist team leadership with the development and implementation of admissions and enrollment policies around areas such as cancellations, withdrawals, deferments, etc. Review and update admissions-specific web pages. Take an active role in hosting and participating in- in person- information sessions and travel offsite both domestically and internationally on occasion to staff programs and/or host events.

Basic Qualifications

Minimum 3 years of related experience in admissions, student services, or customer service. Education beyond high school may count toward experience.

Additional Qualifications and Skills

Bachelor’s degree preferred. Experience in graduate or postgraduate higher education setting preferred. Excellent interpersonal, customer service and communication skills required. Ability to prioritize work in an environment with multiple competing priorities. Ability to work independently with minimal supervision. Ability to handle complex and confidential information with discretion. Competency using a variety of computer software. Proficiency with Microsoft Excel, Word, and PowerPoint preferred.

Additional Information

This is a two-year, fully benefits eligible, term position with possibility of extension contingent on work performance and continued funding for the position.

This Staff role may start as a remote position due to the COVID-19 pandemic and while restrictions are still in place. The current remote nature of this role is considered temporary and may change as the University continues to evaluate options. While we continue to monitor the evolving COVID-19 guidelines, local on-campus work may be expected for some roles. Harvard Medical School does support flexible schedules, subject to individual departments’ business needs.

Harvard requires COVID vaccination for all Harvard community members. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

Harvard University offers an outstanding benefits package including:

Time Off: 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

Retirement: University-funded retirement plan with full vesting after 3 years of service.

Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.

Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.

Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.

The Harvard Medical School is not able to provide visa sponsorship for this position.

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Job Function

General Administration

Location

USA – MA – Boston

Job Code

403134 Coordinator I

Sub-Unit

–

Department

Postgraduate Medical Education

Time Status

Full-time

Salary Grade

054

Union

55 – Hvd Union Cler & Tech Workers

Pre-Employment Screening

Identity

Schedule

40 hours/week | Monday-Friday | 8:00am to 5:00pm

Commitment to Equity, Diversity, Inclusion, and Belonging

We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.