Harrods Hiring for HR Assistant at Hammersmith Full Time

We are looking for an HR Service Assistant to join our HR Operations Team in a fix term contract of 6 months. As an HR Services Assistant, you will deliver excellent support to our colleagues. You will efficiently manage all activity relating to the employee lifecycle in line with policy, SLAs and our values. The role will also provide first-class generalist HR advice, coach and empower Managers and employees to drive self-service, whilst demonstrating compliance, consistency and accuracy at all times.

About us

Harrods is reimagining every aspect of the store to ensure we remain the world’s leading luxury emporium. People-led change is at the forefront of this transformation. We are driving forward high-profile, strategic HR initiatives and ensuring our people-related activity is executed exceptionally. The HR Services team sit at the very heart of this, providing critical service and building trusted relationships with all our colleagues and leaders.

About you

You will be experienced across HR services and systems with the confidence to coach and upskill leaders and colleagues to good customer outcomes. You will have credibility and the ability to manage and build relationships, both with your business area and senior members of the HR team.

You will be able to manage your caseload, ensuring that all process and policy questions are owned and actioned timely and accurately. You will have the desire and ambition to develop yourself as an HR professional, becoming a superuser in Workday.

More specifically we’re looking for someone with:
Attention to detail

Initiative, inquisitive and solution-focused approach

Able to process high volumes of work accurately yet to the deadline

Customer Service skills with experience in handling high volumes of calls

Expert knowledge of HR policy and employee lifecycle processes

Basic understanding of Employment Law

Working knowledge of the HR Systems used within Harrods. Knowledge of Workday is desirable

Our promise to you

Culturally, we value difference and individuality. Your ideas and energy are going to shape every aspect of our people’s success in your division, but we’re not going to dictate how you achieve these results. Rather, we will give you the freedom to imprint your operating style on the role and help us create a remarkable, magical and memorable business for our customers.

As well as the support of a highly respected team of HR experts, you will find our business transformation creates a stimulating day-to-day environment and opens up a wealth of long-term career potential. Alongside this, you can look forward to an excellent package of benefits. This includes a company pension, flexible working, 22 days’ holiday and your birthday off, up to 33% in-store discount and a season ticket loan.

Uniquely You

At Harrods, we believe the personality and authenticity of our people set us apart. We celebrate and invite applications from all cultures, backgrounds, tastes and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or Instagram

Additional Information:
Time Type:
Permanent

Department:
HR Services (Own Bought) (Sarah Hamilton)