Harnham Hiring for Learning & Development Consultant – IT systems trainer at London Full Time

Fully remote – HQ office is based in South West London

Salary £35-38k negotiable based on experience

Starting as soon as possible

About us

Harnham is the global leader in data and analytics recruitment which has grown rapidly over the past couple of years. Our business was founded in Wimbledon, where our HQ office remains and we’ve established offices in New York, San Francisco, Berlin and most recently Phoenix. Because of our continued growth plans over the next few years, we’re looking for someone who is enthusiastic and engaging to join our Learning & Development team to train our consultants on IT systems and best practice.

At Harnham we strive to support our sales teams with the best tools and systems available. Therefore, we are looking for someone who can collaborate with the sales teams, develop and implement training sessions and best practice for the IT systems we use across the global business.

We take training seriously as we provide training and development throughout our consultant’s careers from entry level to Director level. We have an established team of 4 trainers who have all worked within recruitment and sales themselves before moving into L&D.

What will the role involve?

Analyse and define current knowledge gaps and create learning solutions to close those gaps for consultants across all levels

Deliver group and one to one personal training sessions to both new and existing users to maintain and develop a high capacity and knowledge across the business in all locations.

Create a range of digital and supporting content (engaging videos, interactive guides and cheat sheets) to support the classroom sessions

Liaise with team managers and stakeholders to understand areas for improvement or consistency, utilising reports and business data.

Have full ownership and delivery of all future system upgrades, charges and functionality

Regularly evaluate the learning interventions and make ongoing changes to ensure relevance and effectiveness

Work with the L&D team to integrate systems training into the wider consultant journey

Required skills & experience

Proven track record in a similar role within a fast-paced environment

Experience of training design and delivery or 1-2-1 support essential

Strong knowledge of Recruitment CRM systems and tools – we use Bullhorn

Presentation skills

Experience in delivering training using virtual sessions / webinars

Good knowledge of different training approaches and techniques

Able to travel when required (occasional basis)

What current systems do we use across the business?

Bullhorn CRM (S Release and Novo)

LinkedIn Recruiter

Source Breaker

AdCourier / Broadbean

OneUp Sales

Cloudcall

Zoom and Microsoft office

What benefits are on offer?

Because of the nature of the role, it can be fully remote with occasional travel to our different offices

Opportunity to come in and make this role your own and designing completely new systems training for the business

Working within a best in class L&D function, striving to make and maintain high class training with opportunities to change and improve the wider business

Full autonomy and scope to design, develop and deliver training how you feel is best

Working within a fast growing and successful recruitment business that uses technology to embrace change

23 days holiday plus bank holidays, early finish of your birthday week, charity day off, pension, discounted gym membership plus more benefits

Interested to know more or want to apply? Then please submit your CV today to apply for the role