Handyman Connection of Victoria Hiring for Customer Service Representative at Victoria, BC Full Time

Handyman Connection of Victoria is locally owned and operated. We are a well-established home improvement company dedicated to excellent customer service and quality workmanship. We are a fast-paced local office of an International Franchise with an opening for a full time Customer Service Representative.

Our customers are seeking additional office support for our growing business. We are now seeking a top-notch Customer Service Representative who can take on the role of keeping our craftsmen and customers on track! In this position, we are looking for the best of the best in Victoria to take on this fun and challenging role! This person will have an upbeat attitude and willingness to help the team. Here’s why we want you to work with us!

What You Will Receive

Earn competitive pay depending on your skills, experience, and availability – $16.50/hour as a starting pay

Work during traditional business hours

Professional small office with a friendly touch

Excellent training and support

Business casual attire atmosphere

Responsibilities

Dedication to excellent customer service

Able to manage small business details while working independently

Manage time and responsibilities – scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.

Experience handling projects to completion

Ability to multi-task in a high stress environment

Qualifications

Strong telephone and written communication skills.

Outgoing personality; enjoys working with people

Confident with typical office equipment and computer skills – especially Microsoft products such as Outlook, Excel, Word, CRM, etc.

(1+) years experience working in a Call Center or Customer Service Role preferred

Knowledge of home repair and light remodeling a plus

If you’re looking for a customer service representative role AND the opportunity to work with a great group of people, reach out today to find out more about the team at Handyman Connection of Victoria!

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