Group Travel By SVH Hiring for Remote Customer Service Agent at United States Full Time

Location: Remote

Position Type: Full-Time/Part-Time

Are you passionate about group travel and sales? We are actively seeking a dynamic and motivated Remote Customer Service Agent to join our team. In this role, you’ll immerse yourself in exciting destinations, connect with diverse individuals, and enjoy a competitive salary along with outstanding benefits. If you have a strong background in sales and a spirit for adventure, with a particular interest in curating unforgettable group travel experiences, this position is tailored for you.

Primary Responsibilities:

• Foster and nurture client relationships to understand their group travel preferences and requirements.
• Recommend and promote enticing group travel packages, accommodations, and experiences personalized to meet the unique expectations of each group.
• Utilize your product knowledge and industry insights to craft customized itineraries for groups, enhancing their travel experiences.
• Deliver exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a seamless group travel journey.
• Stay abreast of industry trends, emerging destinations, and travel products to present groups with the latest and most exciting options.
• Collaborate with team members to surpass sales targets and achieve customer satisfaction goals, particularly in the realm of group travel.

Key Requirements:

• Proven sales experience, preferably within the group travel or hospitality sector.
• Excellent communication and interpersonal skills, with a focus on understanding and fulfilling group dynamics.
• Customer-focused mindset with a passion for delivering outstanding service to groups.
• Proficiency in using sales and reservation software.
• Genuine love for group travel and a comprehensive understanding of diverse destinations.
• Openness to travel, explore new places, and participate in industry events.

Benefits:

We believe in acknowledging dedication and effort. Here are some of the benefits we offer:

• Competitive Base Salary: Receive an appealing base salary with opportunities for commissions, bonuses, and incentives.
• Generous Commission Structure: Our commission system rewards top performers, offering higher earnings as you excel, particularly in group travel sales.
• Group Travel Perks: Enjoy discounted or complimentary group travel experiences to various destinations as part of your role.
• Health and Wellness: Comprehensive health and wellness benefits for you and your family.
• Training and Development: Continuous training and professional development opportunities to enhance your sales skills and product knowledge.
• Career Growth: Internal advancement opportunities for motivated individuals.
• Flexible Schedule: Achieve work-life balance with flexible scheduling options.
• Fun and Supportive Environment: Join a team of like-minded individuals who share your passion for group travel.

If you’re ready to embark on a thrilling career and value the rewards of a competitive salary, exceptional benefits, and a journey in the group travel industry, submit your application today! We look forward to welcoming you on board.

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