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Group Automotive, Inc Hiring for Service BDC Agent – Mercedes-Benz of Hanover Full Time

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Overview:


Mercedes-Benz of Hanover is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Business Development Center Agent

In addition to competitive pay ($18/HR plus performance bonus) we offer our associates the following benefits:

  • Health Insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities
Responsibilities:
  • Receive inbound service calls
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of service opportunity leads through networking, cold calling, and referrals
  • Work with service and sales department to increase service traffic
  • Stay up to date on active service specials and ongoing Toyota manufacture recalls
  • Properly inform and advise customers on what to expect with their service appointments
  • Outstanding Customer Service
Qualifications:
  • Auto dealership Internet or Business Development Center (BDC) experience is a plus!
  • Superior communication and customer service skills
  • Solid working knowledge of the Internet
  • Maintaining a positive, can-do attitude
  • High School Diploma or equivalent

Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States, United Kingdom and Brazil. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect – now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer.

#LI-AP1

Job Overview

  • ID: 297450
  • Date Posted:
  • Location:
  • Job Title: Group Automotive, Inc Hiring for Service BDC Agent – Mercedes-Benz of Hanover