Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for.
Job Description
We’re looking for a HR Assistant to join our largest Casino in London.
The hours for this role is Mon – Fri 12:00 pm – 20:00 pm (40 hours).
The role will include the following duties;
To provide administrative support along with first line advice with regards short term sickness and low level misconduct within the HR office.
To maintain confidentiality with regards to employee information, team member personnel files, disciplinary and grievance issues and medical information.
To attend formal meetings as required and take full and accurate notes, type up minutes and notes of meetings.
To assist in the reviewing of team member attendance using existing methods and apply appropriate absence management and supporting attendance processes where required.
Diarise, schedule and create appropriate letters of invitation for meetings where required.
To provide cover for the HR Officer, referring to Assistant General Manager or Regional HRBP where necessary.
To respond efficiently to all internal and external queries, directing them as appropriate.
To maintain, update and monitor existing reporting mechanisms and spreadsheets where required, and ensure the management team is informed (e.g. new starters, probationary reviews, leavers, vacancies etc).
To support (where appropriate) the management team to monitor sickness and absence records for all employees.
To carry out additional tasks and duties as identified or requested by management and the HR Officer.
Ensuring that personnel files are maintained and are up to date, archiving where required.
Providing references.
In conjunction with the HR Officer, conduct training courses for heads of department, managers and team members as required.
To ensure team member appraisals are conducted, development plans created and agreed actions / training followed through.
Advise and support managers and supervisors with low level employee relations matters, ensuring they are aware of employment law and HR Policies
To ensure effective delivery of disciplinary and grievance procedures and act as Company witness at grievance and disciplinary hearings.
In conjunction with the HR Officer, advise management on requests from team members for part time work, reduced hours, returns from maternity, short and medium term sickness.
Ensure any team member queries of a personal nature are dealt with promptly and by the appropriate department, e.g. payroll, pensions, overtime, long service, maternity / paternity queries.
Assist with effective implementation of payroll and rota planning systems, where appropriate
Liaise with the Reward team, on matters relating to compensation and benefits, such as pensions, long term absence, termination payments and any other HR admin matters.
To ensure Grosvenor recruitment processes are in line with company and best practice requirements across both gaming and non-gaming.
To support with the delivery of the recruitment and selection process across the business.
To support with and advise managers with conducting initial telephone screening of candidates to ensure a robust and fair process is carried out.
To support in the delivery of inductions ensuring that they are conducted for all new joiners (except dealers).
Qualifications
Essential
Good working knowledge of Microsoft Office, PowerPoint, and Excel
Good written and verbal communication skills in English
Previous administration experience
Flexible with regards to hours, willing and able to work evenings
Keen interest in learning and developing within a HR role
Preferred
Experience working as a HR Administrator
Basic knowledge of employment law
Qualified to CIPD Level 3
Additional Information
Benefits of working for us:
Paid breaks
Monthly Star awards
Complimentary meal for 2 on your birthday
50% off team food in all Rank venues
On the spot rewards for a job well done
Yearly Team award ceremony
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